25 days old

Dental Patient Access Representative-(SOD-Diagnostic Sciences)

UTHealth
Houston, TX 77002
  • Job Code
    210000M6

Position Summary:

Position is responsible for ensuring medical necessity compliance and verifying eligibility.

Position Key Accountabilities:

  • Obtains demographic, insurance and financial information from patient or guarantor. Enters information in computer system with a high degree of accuracy.
  • Explains all required forms to the patient or guarantor and obtains the necessary signatures.
  • Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor and obtaining necessary signatures.
  • Protects the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options and screening for eligibility. Completes complex financial counseling including the review and submission of charity applications. Identifies alternative resources for financial reimbursement.
  • Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes.
  • Communicates in an effective and professional manner with Physicians, Care Management, ancillary departments, nursing units, physicians' office staff, insurance companies, as well as patients and their families (all Patient Access customers). Completes thorough and accurate documentation.
  • Adheres to all university policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity, and accuracy of practice.
  • Performs other duties as assigned.
  • Certification/Skills:

    Ability to multi-task.
    Proficient typing/keyboarding skills.

    Minimum Education:

    High school diploma or equivalent.

    Minimum Experience:

    Two years of experience in a hospital or medical business office setting.

    Physical Requirements:

    Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds constantly to move objects.

    Security Sensitive:

    This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code 51.215





    Posted: 2021-03-26 Expires: 2021-04-24
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    Dental Patient Access Representative-(SOD-Diagnostic Sciences)

    UTHealth
    Houston, TX 77002

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