16 days old

Desktop Support/Field Services Analyst

Cognizant
Chicago, IL 60602
  • Job Code
    00045521501

Job Summary :



  • Desktop Support/Field Services Analyst for supporting their Administration services in Onsite office.

  • Associate should provide general IT support (desktop, printers, display, Headphones, network, chrome, teams, PC troubleshooting etc.)

  • Should serve as first point of contract for any type of IT related issues customers agents report or face.

  • Support person should interacts with agents, Supervisors, managers and leadership a lot as frontline support person

***Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.
**Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.



Technical Skills















SNo Primary Skill Proficiency Level * Rqrd./Dsrd.
1 Field Services PL4 Required
2 Desktop Support - Remote PL1 Required
3 Service Desk PL1 Required



* Proficiency Legends








Proficiency Level Generic Reference
PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.






Posted: 2021-11-11 Expires: 2021-12-10
Sponsored by:
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Desktop Support/Field Services Analyst

Cognizant
Chicago, IL 60602

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