22 days old

Director - Expense Management

John Hancock
Boston, MA 02109
  • Job Code
Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description

Reporting to the AVP, Expense Shared Services, the Director will be responsible for consolidation of BU results ensuring timely and accurate expense reporting, planning and forecasting. Working closely with the expense shared service team and collaborating with key functional business partners, the incumbent will possess the ability to work with people at all levels of the organization. The Director will also be responsible for providing ongoing leadership to staff across the expense shared service.


  • Deliver monthly expense reports to BU CFO and key stakeholders according to ensure quality of data and oversee the development of reporting which meets the needs of our customers. Provide value-added analysis along with clear and concise commentary on results for our customers.
  • Demonstrate a strong technical understanding of the accounting for expenses including company policies and sufficient business knowledge to be able to verify and analyze information under review.
  • Use appropriate judgment in dealing with unexpected issues and requests, demonstrating an ability to prioritize work, and balance resource requirements to achieve solutions.
  • Play a key role as part of the Expense Management leadership team in the achievement of projects, the goals of process improvement and best practices in expense reporting.
  • Identify expense risk and opportunities and recommend and influence actions for functional business partners.
  • Cultivate an innovative environment by supporting creativity and high performance teamwork.
  • Lead opportunities to collaborate across teams to innovate and drive continuous improvement initiatives.
  • Model and encourage collaborative team behaviors (Get it done together, Share your humanity)
  • Expand personal network and relationships within the business area supported and the finance teams and demonstrate you have leveraged these expanded partnerships in delivering business results.
  • Drive continuous improvement in engagement throughout the organization.


  • Accounting designation (CA, CMA, CGA, CPA) with 10+ years of relevant experience in progressive accounting roles.
  • University degree in business, finance or equivalent.
  • Strong interpersonal skills with the ability to collaborate, negotiate and influence effectively.
  • Self-starter with the ability to work independently, particularly in the area of using sound, independent judgment, problem-solving and analytical skills.
  • Results oriented, able to manage expectations, work under tight deadlines and manage competing priorities.
  • Excellent customer focus and commitment to quality.
  • Strong business acumen with ability to communicate complex concepts and results in a clear, concise, easy to understand manner (written and verbal).
  • Solid analytical and technical capability - ability to assimilate/summarize a large amount of information from multiple sources and present in a value-added form for senior management
  • Proficiency with Microsoft Office and ability to learn new applications quickly
  • Essbase and Lawson knowledge (or other complex GL package) would be an asset.


If you are ready to unleash your potential, it's time to start your career with Manulife/John Hancock.

About John Hancock and Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com .

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance , annuities , investments , 401(k) plans , and education savings plans . Additional information about John Hancock may be found at johnhancock.com .

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention,advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies .To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

E EO is the Law I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency

Posted: 2021-11-12 Expires: 2021-12-11
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Director - Expense Management

John Hancock
Boston, MA 02109

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