10 days old

Director, HR Employee Relations

Intuitive Surgical, Inc.
Sunnyvale, CA 94086
  • Job Code
Company Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible. Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
Job Description
Primary Functions of the Role:

As a member of the People Solutions team, the Director, Employee Relations will manage a team of Employee Relations Specialists. The team will be responsible for conducting general or basic investigations in response to escalations across the business. The Director, Employee Relations will provide recommendations and critical insight to HR teams regarding the consistent application of policies across Intuitive. The position will work in close partnership with the Legal team to escalate matters that pose substantial risks to the company. Responsible for identifying barriers and partnering with employment legal to mitigate risks when it comes to compliance with local, state, and federal laws.

Role and Responsibilities:

  • Lead the Employee Relations team - responsible for building and developing a team of ER professionals
  • Conduct internal investigations for behavioral/workplace culture issues and, as needed, general misconduct in a timely manner applying appropriate investigation plan, interviewing techniques with supporting documentation and outcome/conclusion summary.
  • Partner with the Legal team for issue escalation and training of HR team members in conducting thorough investigations.
  • Provide critical input to the formation, consistent application, and revision of company policies based on investigation findings and recommendations.
  • Provide investigation case and issue trend data and actionable feedback to legal, HRBP teams, and senior leaders to reduce overall risk in the organization.
  • Lead the evolution and improvement of the framework (process, tools, guides, etc.) for managing internal allegations and claims, conducting and appropriately reporting and documenting employee relations investigations.
  • Collaborate with HR Business Leaders and employment counsel on crucial employee relations matters.
  • Investigative reporting support for ER specialists and ethics committee
  • ER Training development and roll out to global solutions teams
  • PM for reduction activity on a global basis, working with regional ER teams
  • Assists in the development, interpretation and updating of ER processes/programs
  • M&A support (synergies, policy harmonization, etc.)
  • ER Metrics and trend analysis with proactive recommendations / programs to address cases, trends, or topics
  • Case Management for ER cases, including completing in a timely, but thorough manner and case entry/tracking
  • Deep expertise in employee relations investigations, provide a customer-first approach to work, and thrive in a fast-paced business environment.
  • Strong demonstrated leadership experience; proven experience with building team and developing others
  • Proven experience in managing multiple projects with strong time management and prioritization skills
  • Proven ability to manage conflict/challenge thinking
  • Proven business acumen, strong decision-making, and root cause/analysis skills
  • Demonstrated consultative/credibility assessment skills
  • Demonstrated strong written/verbal communication and facilitation/presentation skills
  • Strong problem-solving skills, critical thinking, and intuitive sense of business acumen
  • Strong self-initiative and prioritizing abilities; comfort with ambiguity and change
  • Ability to execute tasks with attention to detail, reliability, and a relatively quick pace
  • Ability to interface and partner with different levels of the organization to achieve results
  • Ability to proactively share a point of view, appropriately challenge assumptions, and take initiative
  • Ability to work collaboratively, lead and influence at all levels within the organization, and make decisions while keeping partners and leaders informed
  • Ability to assess sensitive and complex employee relations issues in a confidential, objective, and systematic manner

Education and Experience:

  • Minimum Bachelor's degree, required
  • Advanced degree in Human Resources or JD, preferred
  • Minimum 10+ years of progressive HR/employee relations experience with an emphasis on investigations
  • Experience managing a center of expertise
  • Experience in medical device, life sciences or related industry, preferred
  • Experience building an organization from the early stages
  • Experience working with HR Information Systems and case management software
  • Experience with hiring, developing, and managing a team
  • Locally relevant language, as required by geography

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Shift : Day

Travel : 10% of the time

Posted: 2022-08-02 Expires: 2022-08-31
Sponsored by:
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Sponsored by:
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Director, HR Employee Relations

Intuitive Surgical, Inc.
Sunnyvale, CA 94086

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