16 days old

Director of Technical Services - Cypress, United States - USA 2020-074

Cypress, CA 90630
  • Job Code
    USA 2020-074
Job Scope

Your Mission

For over 40 years, DiaSorin has been on a mission on five continents to develop, produce and commercialize diagnostic tests for a wide range of clinical areas. Our tests are designed for hospitals and private testing laboratories, in the markets of immunodiagnostics and molecular diagnostics.

Main Responsibilities

Your Contributions

We have a need for an Director of Technical Services who will be responsible for coordinating and directing the activities of the Technical Services department, ensuring high quality service and full responsibility for reporting on delivery of technical service company metrics. Your ability to manage the team responsible for complaint investigations, analyze metrics, identify possible preventive actions and communicate cross functionally will make you a fantastic addition to the team.

Qualifications Experience Personal Strengths Mobility



Bachelor's Degree


Chemistry, Biology, Bioscience or Engineering


Bring your great organizational skills to DiaSorin. You will use your ability to communicate across all levels of a global company including building a great relationship with the scientific affairs community. A great Director of Technical Services not only can problem solve complaint issues but can proactively approach their business with a big picture approach that will limit future complaints. You will enjoy using your scientific background as you troubleshoot medical device issues. You will be energized leading the technical services team into the future.

Technical Competencies

  • You have at least a Bachelor's Degree in Chemistry, Biology, Bioscience or Engineering
  • Vast call center experience


  • Able to work in a high paced, changing environment and interface with internal and external partners
  • You have the ability to lead a team of direct reports to fantastic results



    Travel Availability


    Relocation Availability


    Training Required



    We Offer You

    Receive a competitive salary and benefits package as you grow your career at DiaSorin. Join our team and discover how your work can impact the lives of people all over the world.

    Others Information as per Local Legal Requirements

    We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

    This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

    DiaSorin Inc and DiaSorin Molecular LLC are Affirmative Action and Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters: https://www.dol.gov/agencies/ofccp/posters .

    If you'd like to view a copy of the company's affirmative action plan or policy statement, please email: hrtalent@diasorin.com . If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail: hrtalent@diasorin.com or call toll-free 1.800.328.1482.

  • Posted: 2021-01-06 Expires: 2021-02-04
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    Cypress, CA 90630

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