23 days old

Driver Retention Analyst

Forward Air
Columbus, OH 43215
  • Job Code
    34020
Job Description

Position: Driver Retention Analyst

Job Description:

The primary responsibility of the Driver Retention Analyst will work directly with management with an occasional call or email to our driver and contractor base. Individual will communicate with management of the identification of a risk behavior, turnover trends, and any other reporting opportunities.

Core Duties & Responsibilities:

  • Ability to understand DOT, FMCSA, State or Local laws
  • Identify and provide turnover trend information using Microsoft Excel
  • Provide fleet owner and partner analysis reports
  • Proficiency in computer-based systems, spread sheets, and web hosted products
  • Exhibit professional demeanor while communicating to commercial drivers, safety, and operations staff
  • Ability to identify risk behaviors and implement interventions that promote safe and legal operations of commercial motor vehicle drivers /independent contractors
  • Will provide support to FAF and TLS departments
  • Willingness to work after hours or on weekends if needed
  • Other duties as assigned

Requirements:
  • Must have an ADVANCED knowledge of Microsoft Excel
  • Must be proficient with Microsoft Word, PowerPoint, and Outlook
  • Proactively establish and maintain effective working team relationships with all support departments
  • Working knowledge of DOT and OSHA regulatory requirements as it relates to the transportation industry
  • Demonstrate the ability to carry out assigned projects meeting various variable deadlines
  • Experience with AS400, McCloud, QUALCOMM, and other transportation software's
  • Ability to establish and maintain effective working relationships with employees and managers
  • Desire for a long-term career with an industry leading company
  • Ability to present and maintain a positive corporate image in a fast paced environment
  • Must be willing to work a flexible schedule

Skills:
  • ADVANCED knowledge of Microsoft Excel
  • Ideal candidate will possess a "can do\" attitude with a "will do\" work ethic
  • Must have the ability to work in a fast paced environment
  • Strong verbal and written communication skills
  • Experience with AS400 operating systems is a plus
  • Transportation industry knowledge and experience is a plus

Forward is an Equal Opportunity employer .





Posted: 2021-12-26 Expires: 2022-01-24
Sponsored by:
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Driver Retention Analyst

Forward Air
Columbus, OH 43215

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