14 days old

ECT Specialist

Caesars Entertainment
Las Vegas, NV 89101
  • Job Code
    5001
JOB SUMMARY:

This position involves collecting, reviewing, and inputting accurate data into Ticketmaster Archtics system following Caesars Entertainment procedural best practices and established standards, then verifying the output. The tool knowledge set for the position includes Archtics, Host and Host applications, Access Manager, EMT, Accesso and tm1.

DIRECTLY SUPERVISES (PLEASE LIST POSITION TITLES):

N/A

KEY JOB FUNCTIONS :

  • Gather pending/confirmed ticketing show information
  • Confirm scaling, build new charts, update maps online
  • Build events in Archtics and TM ticketing systems
  • Operates from procedural lists, control records, and coding schemes to enter source event data using procedural "best practices" and established standards.
  • Incorporate events from Special Events/Casino Marketing into Archtics
  • Make inventory available to all sales channels
  • Create & update event manifests for live events, including price codes and event ID's
  • Reclass event templates
  • Manage ticket templates, painter, and test prior to property release
  • Maintain retail exception packages
  • Maintain API's
  • Manage all day of sale EMS lists into the Fulfillment Archtics List
  • Understanding contractual elements as it relates to the Caesars LUA and supporting venue fees
  • Communicate with properties to clarify submitted information to successfully complete requested
  • From time to time, will be responsible for other duties as assigned by National Event Creation Manager

EDUCATION and/or EXPERIENCE:

2-4 years experience with the Ticketmaster System, or related field experience

Box Office experience is required

Overall awareness of the entertainment business is important

Service oriented

Works well under supervision

Demonstrates the ability to be self-directed, take initiative, be proactive, motivated

good attendance, multi-task, seek solutions, and understand the duties and performs them without waiting for instruction

Able to successfully handle multiple priorities

Excellent written and oral communication skills

Good organizational skills, critical thinking skills, and attention to detail

Must be computer literate with excellent data entry skills

QUALIFICATIONS:

H. S. diploma or equivalent required. BA/BS degree is preferred

WORK ENVIRONMENT :

Desk work, data entry

Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's, Caesars and Horseshoe brand names. Affiliates of Caesars also own the World Series of Poker and the London Clubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.

Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission "We inspire grown-ups to play" fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.





Posted: 2021-06-08 Expires: 2021-07-07
Sponsored by:
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Sponsored by:
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ECT Specialist

Caesars Entertainment
Las Vegas, NV 89101

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