20 days old

Enrollment/Billing Representative - Accredo

Memphis, TN 38103
  • Job Code
Follows standard operating procedures to collect payment on basic outstanding claims in pursuit of reducing the company's accounts receivable. Requires basic knowledge of the billing and collection processes and general supervision for routine work

This role is Work from Home which allows most work to be performed at home or on occasion at a Cigna office location. Employees must be fully vaccinated if they choose to come onsite.


  • Pursues collection activities to obtain reimbursement from payers
  • Frequent follow up with payers on outstanding accounts
  • Escalates delinquent and/or complex claims to Sr. Billing & Reimbursement Specialists for appropriate action
  • Delivers straightforward administrative and/or other basic business services in Enrollment/Billing
  • Provides financial related support for banking and/or billing related functions to new and/or existing accounts
  • Sets up, manages, reconciles, processes, and/or balances bank and/or customer accounts
  • Works with internal/external customers, banks, vendors, and/or partners to resolve issues
  • May create, analyze and respond to standard and/or non-standard reports. Bills and/or collects outstanding/delinquent payments or issues payments
  • Audits accounts for compliance
  • Supports mid to large markets, issues tend to be routine in nature
  • Good knowledge and understanding of Enrollment/Billing and business/operating processes and procedures
  • Works to clearly defined procedures under leader supervision


  • High School Diploma or GED Required
  • 2-3 years relevant experience
  • Collections/reimbursement experience is preferred but not required
  • Must have strong computer skills including Microsoft Outlook, Excel, Word and Internet
  • Detail oriented and strong organizational skills
  • Able to research to identify solutions
  • Must be a self-starter and able work autonomously on projects
  • Focus on quality and service
  • Demonstrated ability to meet multiple deadlines and manage a heavy workload
  • Integrity to handle sensitive or confidential information is critical
  • Able to be a member of a team to reach organizational goals
  • No travel is expected.
  • Must be a current contractor with Cigna, Express Scripts, or Evernorth. Evernorth is a new business within the Cigna Corporation.

For this position, we anticipate offering an hourly rate of $16 - $22, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, we'll take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the "Life at Cigna" tab on our careersite: www.cigna.com/careers

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Posted: 2022-01-07 Expires: 2022-02-05
Sponsored by:
ADP Logo
Sponsored by:
Bank of America Logo

Featured Jobs[ View All ]

Featured Employers

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Enrollment/Billing Representative - Accredo

Memphis, TN 38103

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast