23 days old

Escrow Administration Specialist

Wintrust Financial Corporation
Rosemont, IL 60018
  • Job Code

Wintrust Mortgage was founded in 1981 to help customers achieve the American dream of homeownership and has since successfully navigated the ever-changing real estate market. As a full-service, federally chartered lender with offices located across the country, we're dedicated to providing customers with a wide range of mortgage products and have the capability to lend in all 50 states. To complement the basic conventional, FHA, and VA loan programs, we are uniquely positioned to meet the needs of the continually evolving market. Wintrust Mortgage is part of Wintrust, a financialservices company with more than $36 billion in assets.

Position Overview

The Escrow Administration Specialist is responsible for the payment of taxes, hazard/flood insurance premiums and mortgage insurance premiums. Additionally this employee will process insurance loss draft files, mortgage insurance cancellations/terminations, escrow account cancellations and borrower escrow analysis inquiries.

  • Answer and address inbound escrow calls and HEAT tickets from borrowers in a professional manner
  • Process tax and insurance payments, utilizing third party vendor services
  • Process insurance loss draft files
  • Process mortgage insurance cancellations/terminations, adhering to CFPB and investor guidelines
  • Process escrow cancellations requests, adhering to investor guidelines
  • Document borrower interactions and capture updated loan information within the core system
  • Assist the department supervisor and team lead with the annual review of escrow analysis statements
  • Provide quality customer service to all borrowers
  • Maintain and improve quality results by following standards and recommending improved policies and procedures

Indeed candidates can send they resumes to thaskins@wintrust.com
  • Minimum two years experience working in an escrow administration environment.
  • Excellent customer service skills required.
  • Ability to work in a team environment, adhere to strict timelines and provide attention to detail.
  • Experience working with 3 rd party tax and insurance vendors preferred. FIS IBS system experience a plus

We provide an engaging, dynamic work environment, an excellent compensation package including 401k, employee stock purchase plan, medical/dental, life insurance and more!

Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. We request applicants refrain from disclosing current or historical compensation information during the recruitment process; any disclosed detail will not be taken into account as applicants are considered for employment.

Posted: 2021-02-09 Expires: 2021-03-10
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Escrow Administration Specialist

Wintrust Financial Corporation
Rosemont, IL 60018

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