19 days old

Escrow Specialist - MH SA

Credit Human
San Antonio, TX 78205
  • Job Code

We are seeking an Escrow Specialist MH SA for the Escrow Department.

The Escrow Specialist is the direct point of contact for inquiries related to taxes and insurance issues, including any related research, and is responsible for the resolution of those issues.

The Escrow Specialist is responsible for complying with all policies, procedures, and processes related to their specific position, duties, and responsibilities. Specific BSA components will include the Customer Identification Program (CIP), Customer Due Diligence (CDD), Currency Transaction Reports (CTR), Suspicious Activity Reports (SAR), Office of Foreign Asset Control (OFAC), and a working knowledge of job specific Red Flags to identify potential suspicious activity. It is mandated that each employee receive on-going BSA training on an annual basis.

If you have superior customer service skills, you should apply right away!


  • Subject matter expert on tax and insurance related inquiries (internal and external)

  • Resolve delinquent tax issues

  • Review Escrowed Tax and Insurance bills from vendors for accuracy

  • Verify accuracy of payees imported from vendor

  • Generate and pay tracking billing reports for escrow vendors and accounting



  • 2 years of experience in mortgage loan servicing


  • 2 years of experience with escrow accounts with experience on automated billing and payment of taxes and insurance



  • High school diploma or equivalent

Skills & Knowledge:


  • General knowledge of all areas of mortgage lending policies, guidelines, terminology, and procedures

  • Calculator and general office equipment skills

  • Computer literate with proficiency in MS Word, Excel and Outlook

  • Superior customer service skills, ability to communicate complicated escrow issues to internal and external customers

  • Ability to prioritize to meet daily deadlines

  • Ability to work well under pressure and meet deadlines


  • Ability to type 40 wpm

Schedule:Monday-Friday, 8:30am-5:30pm

Level of Work: 1C

Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.

To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.

Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history check on convictions and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

Customer Service

Posted: 2021-07-07 Expires: 2021-08-05
Sponsored by:
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Sponsored by:
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Escrow Specialist - MH SA

Credit Human
San Antonio, TX 78205

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