15 days old

EXECUTIVE HOST MANAGER

Caesars Entertainment
Elgin, IL 60120
  • Job Code
    29882
General Summary of Duties: Manage Executive Hosts, Inside Sales and VIP Services; develop and execute marketing programs and account development. Be a part of Caesars Entertainment!

Example of Duties ( includes but is not limited to the following ):

  • Manages the Account Development, VIP Services and Inside Sales teams responsible for generating casino revenue through development of VIP accounts.
  • Acts as property liaison with corporate VIP marketing and ESS organizations.
  • Responsible for ensuring property VIP direction and initiatives are following corporate VIP marketing direction.
  • Responsible for group performance management, including on-going hiring, coaching, motivation and development.
  • Provides regular feedback and coaching as well as reviews for direct reports using available HR tools.
  • Maintains premium player marketing programs that increase market share and company profitability in accordance with all gaming regulations
  • Assists customers with procedures for establishing check cashing privileges, credit, reservations, and comp privileges as appropriate.
  • Assists in special events planning with emphasis on invitation list development.
  • Manages the development and implementation of new programs and promotions to ensure a steady flow of high quality patronage through personalized service to high limit players.
  • Identifies business opportunities and best practices while managing expenses to achieve desired profitability goals.
  • Gathers information from directors and managers in the company with regard to best practices, and keeps current on all property events, promotions and marketing offers for up-selling and cross-selling opportunities.
  • Acts as a role model and coaches while developing employees using a consistent, approachable demeanor and clearly articulates expectations.
  • Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-exclusion Program.
  • Perform all tasks that may be assigned in the future.
  • Qualifications:

    • College degree with business and financial planning courses preferred or equivalent experience in a related field.
    • 3-5 years previous experience in gaming related positions with increasing levels of responsibility preferred. Current Caesars Executive hosts highly desired!
    • Excellent interpersonal, communication, problem solving, leadership and analytical skills required.
    • Proven business and project management skills. Must be able to prioritize, direct, and monitor multiple tasks and assignments.
    • Ability to quickly identify or anticipate potential problems and recommend solutions for variables that can impact property operations.
    • Ability to analyze problems and apply logical/cost effective solutions.
    • Must be proficient in Microsoft Suite.
    • Must be flexible in schedule to work nights, holidays, and weekends.
    • Some travel may be required.

    Certificate/License: Level 3 Occupational Illinois Gaming Board License

    Same positing for external candidate





    Posted: 2023-01-21 Expires: 2023-02-19
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    EXECUTIVE HOST MANAGER

    Caesars Entertainment
    Elgin, IL 60120

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