25 days old

Field Application Engineer

Nvidia Corporation
北京, CN-11
  • Job Code
    JR1940719

NVIDIA Field Application Engineer is a department to provide technical support to NVIDIA China customers. We are mainly located in Shenzhen, Beijing and Shanghai. We are the first and primary point of technical support for all NVIDIA products provided to the OEM/ODM customer.

What you'll be doing:

  • Identify and analyze all reported Notebook customer issues and solve technical issues to the extent possible.
  • Coordinate the setup of experiments, tests, equipment, and otherwise facilitate the rapid resolution of the problem.
  • Work closely with the customer team, including sales and program management, as well as applications engineering.
  • Escalate, as necessary, critical customer issues and provide timely advance warning of critical customer issues that need attention.
  • Technical specialist on all NVIDIA products, directly supporting OEM Sales, and working closely with Sales to secure business wins, and to handle the support of the product through business win to product end of life.
  • Establish close personal technical ties to the customer, establishing personal relationships to facilitate rapid resolution of customer issues and promote the highest levels of customer satisfaction.

What we need to see:

  • Major in Electrical Engineering, Computer Science. BS or above or equivalent work experience.
  • Software and Hardware debugging capability and experiences.
  • Comfortable working hands-on in a lab environment with electronic test equipment and procedures.
  • Well organized problem solving capability and interpersonal skills.

Ways to stand out from the crowd:

  • In-depth knowledge of PC architecture beneficial.
  • In-depth knowledge of Notebook Hardware and Software(including OS, apps and Games).
  • Knowledge in Processor (X86/ARM).
  • Excellent English writing for engineering documentation, English oral well enough to attend meetings.

NVIDIA is widely considered to be one of the technology world's most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you're creative and autonomous, we want to hear from you.





Posted: 2021-03-26 Expires: 2021-04-24
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Field Application Engineer

Nvidia Corporation
北京, CN-11

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