Description
Arnold & Porter is a global law firm with offices across the United States, Europe, and Asia. The firm advises clients on complex regulatory, litigation, and transactional matters across a wide range of industries, including more than half of the Fortune 100.
Arnold & Porter is seeking a highly professional and service-oriented Receptionist to join our Boston office. As the first point of contact for clients, guests, and employees, this individual plays a critical role in creating a welcoming and seamless experience that reflects the firm's commitment to excellence, professionalism, and client service.
The ideal candidate thrives in a fast-paced environment, demonstrates exceptional organizational and communication skills, and is committed to delivering outstanding service while managing multiple responsibilities with discretion, professionalism, and efficiency.
Key Responsibilities:
Welcome and assist clients, guests, and visiting attorneys and staff, ensuring a professional and positive first impression.
Answer a multi-line telephone system in a courteous and professional manner; route calls and messages promptly to the appropriate attorney or staff member and respond to
routine inquiries.
Coordinate catering orders for meetings and events, accommodating a variety of dietary needs.
Prepare, set up, and break down conference rooms, including arranging beverages, food, supplies, and room configurations for meetings and events.
Provide backup support by coordinating audiovisual and technology needs with the Information Technology department for meetings and events.
Maintain inventory of pantry, visitor office, and conference room supplies, including coffee, tea, milk, beverages, and general office supplies.
Provide backup telephone coverage for other firm offices, as needed.
Coordinate visitor office and conference room assignments for employees visiting the Boston office and assist with new employee onboarding and departure logistics, as needed.
Assist the Office Manager by coordinating with building management regarding facility-related service requests, including HVAC, lighting, and other maintenance issues.
Arrange local transportation for clients, guests, attorneys, and staff, as needed.
Issue temporary building access credentials to attorneys and staff, coordinate access to firm space, and maintain the Temporary Badge Log.
Distribute parking validation tickets to clients and guests and maintain associated records.
Assist with event preparation and cleanup while maintaining marketing and hospitality supplies, ensuring adequate inventory levels and proactively communicating replenishment needs.
Retrieve, sort, document, and distribute incoming mail daily, including researching and resolving unidentified mail.
Process invoices and expense reimbursements through Emburse.
Maintain a professional, organized, and welcoming reception area, including the seating area, floral arrangements, and reading materials.
Provide overflow and backup administrative support to the ARC Support team in the Boston office, as needed.\
Qualifications
High school diploma or equivalent required.
Minimum of one (1) year of receptionist experience in a law firm, professional services firm, or other client-facing environment.
Proficiency with Microsoft Office Suite and Windows operating systems.
Ability to work effectively with attorneys, clients, and staff at all levels of the organization with professionalism, tact, and diplomacy.
Ability to work independently while exercising sound judgment and initiative.
Strong general administrative and clerical skills.
Proficiency in operating standard office equipment.
Excellent organizational, planning, and time management skills.
Demonstrated ability to handle confidential and sensitive information with the highest level of discretion.
Strong problem-solving and critical-thinking skills.
Ability to prioritize competing responsibilities and manage multiple tasks simultaneously.
Demonstrated reliability, dependability, and a strong work ethic.
Excellent written and verbal communication skills.
Ability to work effectively in a fast-paced environment while maintaining exceptional attention to detail.
Commitment to delivering outstanding internal and external client service.
Flexibility to work additional hours, as needed.
Arnold & Porter offers the opportunity to work in a collaborative, professional environment where excellence, teamwork, and client service are highly valued. As a member of our team, you will contribute to delivering an exceptional experience for clients and colleagues while supporting the operations of one of the world's leading law firms.
The anticipated base salary for this position is $50,000 to $58,000. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.
For benefits information, please click here https://www.arnoldporter.com/en/careers/professional-staff/benefits
As a nonexempt position, this position is eligible for overtime.
The firm may provide a discretionary bonus annually.
Arnold & Porter is an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, sex, pregnancy and childbirth (including breastfeeding and related medical conditions), age, marital or partnership status, familial status, sexual orientation, gender, gender identity, gender expression, transgender, physical or mental disability, medical condition, family leave status, citizenship status, immigration status, ancestry, genetic information, military or veteran status, or any other characteristic protected by local, state or federal laws, rules or regulations. Our Firm's equal opportunity policy applies to all employment practices and terms and conditions, including, without limitation, recruitment, employment, assignment, training, compensation, benefits, promotions, disciplinary action and terminations. For purposes of the firm's Anti-discrimination and Anti-harassment Policies, the term "race" includes, without limitation, traits historically associated with race, including, but not limited to, hair texture and protective hairstyles, such as braids, locks, and twists.
Arnold & Porter Kaye Scholer LLP endeavors to make www.arnoldporter.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Director of Support Staff Stephanie Denmark at +1 202.942.6068. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
For our EEO Policy Statement, please click here. If you would like more information about your EEO rights as an applicant under the law, please click Know Your Rights.
Arnold & Porter Kaye Scholer LLP uses E-Verify, which is a web-based system, to confirm the eligibility of our employees to work in the United States. As an E-Verify employer, we verify the identity and employment eligibility of newly hired employees by electronically matching information provided by employees on the Form I-9, Employment Eligibility Verification, against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). We use E-Verify because we are a federal contractor containing the Federal Acquisition Regulation (FAR) E-Verify clause. Please see the posters for details regarding E-Verify or contact Arnold & Porter Kaye Scholer LLP’s Human Resources Department for more information. E-Verify Participation Poster and Right-to-work Poster.
