27 days old

Group Director Experience Design

Young & Rubicam Inc.
Chicago, IL 60602
  • Job Code
Position at VMLY&R

At VMLY&R, we create connected brands. We resist the usual ways of seeing, doing and thinking - harnessing creativity, technology and culture - to reimagine the entire connected consumer experience. Our goal? To create work that becomes part of people's lives, to drive value for our clients and, in the best of cases, to impact the world.

The Group Director Experience Design is responsible for the strategic experience design planning of multiple client portfolios and experience design teams across multiple offices.

  • Provides directorial oversight over multiple XD teams comprised of Director, Associate Directors, Senior Experience Designers and Experience Designers.
  • Manages resourcing and portfolio planning across their assigned region.
  • Drives client portfolio growth through experience strategy, continuously optimizing solutions to meet changing goals.
  • Establishes collaboration practices between XD, strategy, channel, creative, development and analytics.
  • Leads workshops and trains Director level XDs in workshop design, planning and moderation.
  • Responsible for process evolution and integration of process change.
  • Ensure user research is executed across client work and delivers actionable insights.
  • Point of contact for account and director level escalation.
  • A leader in industry trends, this role is responsible for mentoring and driving education of their team.
  • Other duties as assigned

As part of the WPP Group, VMLY&R offers one of the best overall compensation packages in the business.
Required Skills
  • Client relationship management
  • Proven experience strategy skills and an eye for compelling digital storytelling
  • Finds creative ways to get things done effectively and collaboratively
  • Continuous learner of technology, promoting it, using it and finding new tools to make us more effective
  • Innovation and finding new ways of doing things
  • Ability to distill complex ideas for our clients, defend the work and be the expert in the room
  • Strong writing skills, creativity, and passion for human-centered design
  • Ability to develop relationships, plan, and execute autonomously
  • Ability to organize different teams (internally and externally) around shared goals and keeping stakeholders engaged
  • Experience leading multiple account portfolios and the teams that support them
  • Experienced in working on and leading agile teams
Required Experience
  • A master's degree with an emphasis in the liberal arts or human-centered design or equivalent in a related field
  • A minimum of ten years working in a user experience role with at least five of those years in a leadership and strategic role
  • Experience researching and developing strategic solutions for large client portfolios
  • Experience designing and working with clients from a variety of industries
  • A portfolio of excellence in design and strategic thinking
  • A proven track record for developing a talented team of experience designers
  • Digital agency experience and background required

VMLY&R is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. VMLY&R is a M/F Disabled and Vet EEO/AA Employer .


Posted: 2021-03-26 Expires: 2021-04-24
Sponsored by:
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Sponsored by:
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Group Director Experience Design

Young & Rubicam Inc.
Chicago, IL 60602

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