25 days old

Guest Services Center Representative

Caesars Entertainment
Black Hawk, CO 80422
  • Job Code
    24011
JOB DESCRIPTION

Cage Cashier

POSITION SUMMARY

Cage Cashiers are responsible for the redemption and sale of coins, and chips to customers to create a pleasant gaming experience. Always maintain a pleasant, friendly, and welcoming attitude. Have complete knowledge of all events and promotional activities and facilities available to guest.

RESPONSIBILITIES

  • Responsible for cashing customers out, giving correct change, and answering customer questions in a courteous and professional manner.
  • Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift. Assuring that guests have a favorable gaming experience.
  • Keeping cash drawer balanced and impressed. Making exchanges with vault.
  • Sorting and rolling tokens.
  • Verifying and documenting personal identification information for check and cash advance transactions.
  • Completing CTRs, W2Gs, and MTLs.
  • Responsible for customer relations. Ensure safety and security of employees and customers.
  • Other duties as assigned.

MISCELLANEOUS

  • Read, write, and understand somewhat complex instructions and appropriately complete all necessary documentation.
  • Communicate appropriately with all casino customers, casino departments, and fellow team members.
  • Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.

QUALIFICATIONS

  • A high school diploma or GED equivalent.
  • Six months cashier or banking experience.
  • Valid gaming license by the state.

MENTAL & PHYSICAL DEMANDS & WORK ENVIRONMENT

  • Ability to read, speak clearly, and hear.
  • Ability to read simple instructions.
  • Ability to complete forms.
  • Basic mathematical functions.
  • Able to use a jet sorter, coin wrapping machine, ATM/Credit Card machine, photocopier, and 10 key calculator.
  • Knowledge of company policy and procedures, IRS Bank Secrecy Act, and internal controls.
  • Computer, facsimile machine, and check guarantee.
  • Ability to perform assigned duties under frequent time pressure in an interruptive environment.
  • Good communication skills.

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah's, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.





Posted: 2022-11-11 Expires: 2022-12-10
Sponsored by:
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Sponsored by:
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Guest Services Center Representative

Caesars Entertainment
Black Hawk, CO 80422

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