15 days old

Host PF Chang's DTW Airport $14.00 / hr.

Paradies Lagardre
Romulus, MI 48174
  • Job Code

Position Description Summary:

The Host is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Host/Hostess is also responsible for the receiving and seating of guests and performing a variety of other tasks within a restaurant establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas.

Duties and Responsibilities:

  • Exceed First Class Service standards and behavior with every guest, business partner and peers.

  • Greets every guest with a friendly smile and positive attitude.

  • Maintains consistent attention to the entrance of the restaurant and welcomes all guests with asmile and appropriate greeting following the company's customer service standards.

  • Responds appropriately to guest concerns.

  • Bussing tables, taking carryout orders and restocking the display case.

  • Maintain and use seating chart for rotation of stations

  • Records guests seating times in a consistent manner providing the highest quality of service.

  • Seats guests and presents the menu

  • Communicates with the wait staff and other restaurant personnel to ensure a guests' positiveexperience.

  • Performs the tasks of the cashier and/or bus person as required including cashing out guests.

  • Answer phones and guests questions.

  • Maintain clean organized work environment that is free of safety hazards;May include sweeping and mopping.

  • Accountable for compliance with all local, state, federal laws and regulation including those relatingto food safety.

  • Other duties as assigned.

Position Qualifications:

  • High School diploma or GED

  • Ability to organize and manage multiple priorities

  • Ability to communicate clearly and concisely with Team Members, Managers, and Guests.

  • Possess basic math skills and have the ability to handle money and a point of sale system

  • Ability to work independently as well as with other team members

  • Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with guest

  • Ability to work various shifts in a 7/365 team-oriented environment

  • Excellent customer service skills and an ability to communicate effectively

  • Self-starter able to prioritize and handle various tasks simultaneously

  • Ability to adapt to changing priorities and unexpected situations

  • Ability to lift a minimum of 25 lbs, perform essential job functions such as standing, bending, reaching, climbing on ladder, and walking long distances.

  • Standing for long periods of time and the ability to work in environment with varying temperatures.

Food & Beverage

Posted: 2021-06-09 Expires: 2021-07-08
Sponsored by:
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Sponsored by:
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Host PF Chang's DTW Airport $14.00 / hr.

Paradies Lagardre
Romulus, MI 48174

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