The Human Resource Business Partner is responsible for the following functional areas Employee Relations / Labor Relations, Recruiting, and Engagement within assigned employee group.

Essential Job Functions:

• Reads and comprehends all policies and procedures pertaining to Human Resources administration for the Corporate Organization.
• Participates in the coordination of annual EOS/SFS feedback for purposes of identifying team members who need action plans to enhance performance.
• Maintain accurate and complete documentation on all investigations, suspension & termination approvals.
• Initiates a friendly, positive and upbeat greeting with each guest who enters the HR Department and while out on property.
• Conducts exit interviews and analyzes results quarterly for discussion with HR-ER Team .
• Completes EEOC and unemployment Responses.
• Provides guidance and counsel to managers, supervisors, employees on FMLA, ADA, and PLOA issues.
• Facilitates the resolution of employee issues and concerns in a manner that is fair to employees, but also considers what is best for successfully managing our business.
• Acts as a liaison between employees and department supervisors and managers to resolve issues.
• Assists departments with performance issues and correct documentation of discipline, positive work history entries, etc.
• Serve as a strong HR Professional on the HR Team while fostering teamwork, employee morale motivation and open communication.
• Monitors departmental metrics to identify trends and make recommendations for positive change.
• Participates in employee retention programs and makes recommendations on how to reduce employee turnover (both overall and less than 90 Day).
• Review applications and resumes, screening and testing applicants, conducting interviews, and responding to applicants' inquiries.
• Schedule interviews by calling candidates and confirming dates & times for panels, RJPs and follows up with department leaders for results of interview.
• Maintain accurate records on the applicant tracking system and prepares recruiting and hiring status updates.
• Review pending positions, posts approved positions, sends decline letters and closes out requisitions.
• Assists with the execution and planning of mass hiring events and attend external job fairs.
• Oversees all internal advanced transfers including, notifying leaders, checking eligibility, and processing electronic transfers.
• Act as front desk representative during assigned times and ensures coverage of front desk at all times.
• Conduct reference, background checks and drug tests on all final candidates.
• Process new and renewal and key gaming licenses. Review and evaluate applicant qualifications or eligibility for specified gaming licensing, according to established guidelines.
• Oversee daily input of Personnel Administration data for new hires, transfers, promotions, address changes, and other status changes.
• Oversee the filing of employee records and creating new hire file.
• Assist applicants on application day logging into our web-site and inform applicants about facilities, operations, benefits, and job or career opportunities in organizations.
• Monitors and evaluates the progress and effectiveness of training programs & engagement programs and makes recommendations where warranted.
• Organizes, plans, and executes employee activities both large and small in order to increase employee engagement.
• Conducts exit interviews and analyzes results quarterly for discussion with HR Team.
• Performs other job-related duties as assigned.

Qualifications:

Harrah's Gulf Coast is looking for a HR professional who can work independently and can communicate effectively with all levels of the organization. This individual must be a creative, high energy, partner, be collaborative and work in a fast-paced environment. Additional characteristics include:

• Bachelor's Degree in Human Resources or related field preferred
• At least 2 years of human resources experience preferred
• Experience in hospitality, retail, entertainment or other service business is preferred
• Experience providing exceptional customer service internally and externally
• Demonstrates an upbeat and positive attitude
• Ability to guide employees to proper resources whenever help is needed
• Able to develop creative solutions to challenging problems
• Shows genuine interest in employee and department progress
• Excels in training, leading and motivating people
• Flexibility in scheduling and willing to be on call during weekends, holidays, special events, etc.
• Must be highly proficient in Microsoft Office, the Internet and computer aptitude

Physical, Mental & Environmental Demands:

• Must be able to maneuver to all areas of the casino.
• Must be able to lift 10 pounds and carry up to 5 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.
• Must have the manual dexterity and coordination to operate office equipment, including a, PC computers, fax machine and photocopier.
• Must be able to work at a fast pace and in stressful situations.
• Must be able to read, write, speak and understand English.
• Must be able to respond to visual and aural cues.