10 days old

HR - Senior Change Management Specialist (Director Level)

Intuitive Surgical, Inc.
Sunnyvale, CA 94086
  • Job Code
Company Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible. Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
Job Description
Primary Function of Position:

As a part of Intuitive's HR Organizational Design & Change Management COE, the Change Management Specialist will be a member of a diverse and dynamic team that supports business transformations in both HR and across the company. The successful candidate will be a driving force behind the effective activation of new programs, systems, and/or processes. This individual will understand business challenges resulting from the change and mitigate risk through clear messaging, stakeholder management, employee enablement, and change readiness efforts. Additionally, the Change Specialist will monitor adoption and measure success of various change interventions. In close partnership with business leaders, project team members, and other key stakeholders, the Change Specialist will build and activate comprehensive change strategies and plans which will provide an end-to-end solution which compliments the project.

Roles & Responsibilities:

  • Play a leadership role in the definition, development and sustainment of the new Change Management COE within Intuitive.
  • Provide change management expertise to ensure new programs, process, and tools are adopted successfully and meets the needs of the business and our stakeholders.
  • Leverage change practice tools and methodologies to:
  • Support the translation of strategic direction and business objectives into holistic change strategies
  • Gather information, build action plans, and engage employees in design and development of plans and execute
  • Monitor progress, identifying issues and celebrating successes and supporting continuous improvement of change implemented
  • Provide leadership and facilitation for change management interventions and forums to ensure alignment across various stakeholders and project teams.
  • Continuously identify leading practices to develop and apply tools, techniques and approaches to managing change throughout various levels of the organization and business.
  • Build change management capability in others - educate HR professionals, business leaders and project leaders on change management methods and the application of change management best practices and tools.
  • Provide direct support of the HR Transformation project currently underway as well as "business as usual" projects and initiatives led by the HR function.
  • Provide direct support and/or quality assurance for change management needs outside the HR function.
  • Support the build out and maintenance of dashboards and reports needed.

  • Experience participating in and/or leading large-scale organizational change initiatives.
  • Strong communication and presentation skills.
  • Influencer, negotiator, and team player that can easily build trust and strong relationships with peers, teams, and key stakeholders at all levels of the business.
  • Ability to view and analyze projects from a program owner perspective as well as the business/end user perspective to identify and act upon change option which will enable success.
  • Highly competent in facilitating meetings with multiple functional areas, with the ability to drive deep conversations, alignment, and/or quick decision making.
  • Ability to break down problem statements into actionable activities to progress program and transformation.
  • Ability to exercise discretion, sound judgment, objectivity with the highest professional ethics, and always maintain confidentiality.
  • Proven experience working in a matrixed environment with various teams and connecting back to a centralized center of expertise to drive consistency and alignment.
  • Proven ability to successfully work in a hybrid environment.
  • Proven ability to successfully manage multiple tasks and activities.
  • Desire and ability to work as an individual contributor as well as part of a team.
  • Effective analytical, problem solving, and decision-making skills - with a data-driven ability to assess challenges and synthesize key insights.
  • Accomplished organizational skills, including the ability to accomplish demanding timeline objectives.

Experience, Education, & Training:

  • Minimum BA/BS degree in Business Management, Human Resources, or related field (Masters degree preferred).
  • Minimum of 10 years of experience with at least 5 years supporting/leading change management projects.
  • CM certification or equivalent preferred.
  • Experience working in the consulting industry is a plus, preferably for a large global consulting company.
  • Experience working within a Project Management Office is a plus, not required.
  • Experience in HR COE and/or business function is a plus, not required.
Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Shift : Day

Travel : 25% of the time

Posted: 2022-08-02 Expires: 2022-08-31
Sponsored by:
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Sponsored by:
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HR - Senior Change Management Specialist (Director Level)

Intuitive Surgical, Inc.
Sunnyvale, CA 94086

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