25 days old

Human Resource Business Partner ES Regional -Remote

Sonesta International Hotels Corporation
Newton, MA 02459 Work Remotely
  • Job Code

Job Description Summary

Human Resources Business Partner works with all human resources staff and VP, RDO (Regional Director of Operations) and Hotel management to carry out the HR activities to support the hotel programs, including recruitment, compensation, employee relations, compliance and training and development. This role will have direct responsibility for a region of approximately 40 50 hotels and division projects. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as maintains compliance with all applicable laws, regulations and operating procedures.

Job Description

  • HIRE THE BEST PERSON FOR THE JOB (Recruitment and Hiring Process)
    • Ownership of all recruiting for exempt positions within the hotels. Participate in ensure top talent is identified and hired for each role.
    • Ensure that company hiring standards, laws and applicable regulations are followed in the application, hiring and selection process.
    • Work with department heads to anticipate and plan for upcoming staffing needs and related budgets.
    • Support hotel management in outreach efforts to effectively recruit to attract a diverse candidate pool to ensure implementation and monitoring of Affirmative Action goals.
    • Oversee the maintenance of accurate and up-to-date personnel files on all employees in accordance with Sonesta policy, as well as applicable local and state laws.
    • Work with Director of Talent to ensureHRIS(WORKDAY) activities of the hotels are maximized and measured.
    • Coordinate with Training Manager, and RDO to ensure training and development programs for managers and employees are rolled out and adding value to the hotels. May include programs such as new brand initiatives, guest service training, the progressive discipline process, performance management process, and related management programs and initiatives.
    • Assist with ensuring all annual compliance trainings have been completed, as well as any start or local required trainings (i.e. alcohol awareness, kitchen safety, etc.); track training using appropriate Sonesta tools.
    • Work with Corporate Training Partner to schedule and execute required annual training and hotel specific training as requested.
    • Oversees and train hotels to effectively and consistently onboarding employees utilizing training and onboarding materials created by the company.
    • Oversea and support the Performance Management Process for the hotels.
    • Support the compensation practices and data for each hotel. Participate in making sound compensation decisions for market pay, hiring, promotion and other special issues.
    • Ensures GM understanding of compliance requirements and conduct periodic audits for hotels. Employee files contain required employment paperwork, proper performance management documentation, and files are properly maintained and secured for the required length of time.
    • Ensures GMs are able to effectively communicates property policies and regulations via the employee handbook and code of conduct.
    • Ensures GMs are aware of all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
    • Support and administer effective employee relations programs. Assist in the research and investigation of non-exempt workplace issues to discover facts, identify potential liability to the Company, document and facilitate resolution. Support and promote the Employee Resolution process. Identify themes and solutions to re-occurring issues. Assist GMs in the ER process and documentation.
    • Works to develop programs that GMs can use in planning of employee events, update bulletin boards and monitors, assist in creating annual employee engagement activities calendar
    • Roll out Corporate Programs effectively to the hotels.
  • Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

Additional Job Description

A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.

  • Bachelors degree in Human Resources or other related field; 4 years equivalent experience in Generalist role. Preferred.
  • Demonstrated knowledge of computers, computer software applications, electronic payroll processing and electronic personnel records.
  • Strong communication skills, both oral and written.
  • Strong excel, Word and PowerPoint skills.
  • Experience in delivering HR services remotely.
  • Experience with a workforce offsite, large hourly populations preferred.
  • Experience with hotel environments preferred.


Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. 

Posted: 2021-02-08 Expires: 2021-03-09
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Human Resource Business Partner ES Regional -Remote

Sonesta International Hotels Corporation
Newton, MA 02459

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