13 days old


Caesars Entertainment
Elgin, IL 60120
  • Job Code
General Summary of Duties: The IT Technician will provide first and second level desktop infrastructure support to the business. This includes but is not limited to the resolution of issues related to PC hardware and software for workstations, printers and peripheral equipment. Responsibilities include installation, configuration, administration, and maintenance of operating systems and desktop applications. This position requires availability to support users in a 24x7x365 environment including holidays and weekends as necessary.

Example of Duties ( includes but is not limited to the following ):

  • Independently troubleshooting problems with speed and efficiency.
  • Demonstrate working knowledge of Microsoft Office and Desktop Operating Systems.
  • With supervision, coordinate and schedule installation, configuration and maintenance of PC workstations.
  • Assist end users with desktop application and hardware problems.
  • Ensure adherence to IT standards, guidelines and best practices for desktop operating systems and PC hardware.
  • Maintain an inventory of hardware, software and site license agreements.
  • Prepare cost estimates and budget requests as they relate to PC hardware and software components.
  • Demonstrate strong interpersonal and communication skills both oral and written.
  • Adhere to IT best practices as outlined in the departmental policies.
  • Maintain supporting documentation for departmental knowledge base in areas of responsibility.
  • Maintain and pursue industry standard certifications applicable to job duties.
  • Maintain a daily log of activities as a tool to communicate and share resolutions within IT department and account for personal time.
  • Be available on call as defined by management.
  • Perform all tasks that may be assigned in the future.

    At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah's, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

    Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

    Posted: 2022-01-07 Expires: 2022-02-05
    Sponsored by:
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    Sponsored by:
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    Caesars Entertainment
    Elgin, IL 60120

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