24 days old

Inpatient Registrar - Lincoln, day shift, 40hrs/wk

Madonna Rehabilitation Hospital
Lincoln, NE 68508
  • Job Code
    05139029466
JOB DESCRIPTION

Job Title: Inpatient Registrar Job Code: 880051

Status: Non-exempt

I. DEPARTMENT FUNCTION/JOB OVERVIEW

The Inpatient Registrar is responsible for the efficient and orderly registration of inpatient admissions for Madonna Rehabilitation Hospital & Madonna Long Term Care Hospital. Obtains and completes patient demographic information, consents and authorizations and ensures patients are aware of financial responsibility. Other responsibilities include maintaining daily operations of Guest Housing units and billing process, maintaining referral inquiries, typing, word processing, faxing, photocopying for the department. Responsible for quality service delivery and internal/external customer relations for the department, including upholding the mission and values for the department and facility. Ability to prioritize, organize and effectively handle multiple tasks and interruptions in a positive manner.

II. ESSENTIAL FUNCTIONS

(INFORMATION)

  1. Understands and operationalizes IP registration policy and procedures.
  2. Obtains and enters required demographic information into the computer system prior to the patients admission. Verifies accuracy and generates an admission record in a timely fashion.
  3. Investigates and communicates third party liability coverage to appropriate staff.
  4. Analyzes, computes and records the Medicare benefit days available upon admission for all Medicare Part A recipients for accurate Medicare billing.
  5. Maintains physician master maintenance file.
  6. Reviews registration reports and follows up on any missing items from the IP registration process and makes necessary corrections.
  7. Monitors daily admissions, transfers, and discharges and appropriately records transactions in the computer system.
  8. Enters daily activity on the Intranet and calls appropriate staff with changes in the activity.
  9. Coordinates the receipt of the ID Screen for Medicare patients in the Subacute/SNF program.
  10. Copies, distributes the pre-admission assessment form to the appropriate areas.
  11. Copies and distributes, files, and mails the MIMR screens to the appropriate internal and external personnel.
  12. Updates patient demographic and financial information to ensure complete and accurate files.
  13. Maintain month end report for admit/non-admit referrals.
  14. Follow up on all accident/injury related incidents in obtaining the correct documentation (i.e. accident reports).
  15. Enter all required information upon notification of an in house transfer.
  16. Upon notification of new Long Term Care Unit admit, pertinent demographic information is obtained and entered into the system.
  17. Data entry of any updates to demographic information in relationship to the LTC unit.
  18. Pre-Admit Main Case, ECN Lab Case, OP Case, Pharmacy Case for all LTC admissions/transfers.
  19. Assists in verifying Medicare Eligibility & Benefit via the MVP Website.
  20. Post LTC admission, receives copies of the admission documents and updates information in the system.

(PEOPLE)
  1. Interviews and registers incoming patients and/or family of the patient in person or via telephone prior to admission.
  2. Describes facility payment policies and expectations, explains insurance coverage and responsible party obligations, communicates insurance non- coverage to the patient, obtains and witnesses necessary signatures on facilities forms.
  3. Escorts patients and families to their assigned rooms. Patients arriving by ambulance are escorted to their rooms by ambulance personnel.
  4. Maintain patient confidentiality. Follows facility protocols in communicating and releasing patient information.
  5. Answers the telephone quickly and courtesy as needed.
  6. Receives, greets and directs patients and visitors in a positive and conscientious manner.
  7. Orders supplies and forms; contact vendors as needed to ensure proper equipment functioning/maintenance.
  8. Communicates and collaborates with staff of other departments to coordinate the registration process, on joint projects, and to meet necessary deadlines in order to enhance departmental and facility proficiency.
  9. Takes instruction from supervisor to perform other functions as assigned in order to achieve the goals within the department as well as within the facility.
  10. Communicates with various insurance companies, attorneys, hospitals, other extended care facilities, and governmental agencies to obtain and/or verify necessary demographic, financial and liability information.

(THINGS)
  1. Maintain and ensure a safe environment for the department. Handles and operates all necessary equipment and performs required duties according to established safety standards to maintain compliance with regulations and prevent injury.
  2. Must be able to operate copier, telephone, fax machine and have basic computer skills, including e-mail, word processing to type, complete patient data, letters and memos.
  3. Creates an armband to be applied at the time of admission.
  4. Types individual UR, Denial letters for external customers.

III. PHYSICAL DEMANDS AND ENVIRONMENTAL CONDITIONS

Light work - Walk/stand constantly while stooping, pulling/ pushing cabinets, reaching/climbing to retrieve material, twisting at desk to reach, type, answer phone and occasional lifting of approximately 20 pounds, pushing patients in wheelchair to the appropriate patient room. Manual dexterity and acuity for computer entry. Clear speaking voice and average hearing for phone communications. Inside office setting with noise from numerous telephones, keyboards, printers and simultaneous conversations.

IV. QUALIFICATIONS (Education/training and/or Experience)

High school equivalency with one year applicable work experience required. Current knowledge of Medicare, Medicaid, Workers Compensation and commercial insurance is desirable. Must have excellent customer service skills, working knowledge of personal computers, word processing software, preferably Word and other Microsoft office programs (Access, Outlook, Excel, etc.), and office machines. Must have excellent grammar, spelling and organizational skills with the ability to problem solve. Must be able to work in demanding situations without adverse reaction and interact in a positive manner with staff and public, either in person or by telephone.

Background checks are conducted. When specific authorization forms are requested so that full background and history can be obtained, employees/applicants must sign the form(s) requested.

Revised 11/12/15





Posted: 2020-10-05 Expires: 2020-11-03
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Inpatient Registrar - Lincoln, day shift, 40hrs/wk

Madonna Rehabilitation Hospital
Lincoln, NE 68508

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