12 days old

Inside Sales/Customer Service Representative - Northwood

thyssenkrupp OnlineMetals LLC
Northwood, OH 43619
  • Job Code
Key Accountabilities:
  • Accurately enter and process orders and customer satisfaction forms
  • Develop new customers and unattended existing customers through aggressive out calling and follow-up
  • Provide assistance to customers on website navigation
  • Answer customer's questions regarding products, services and delivery
  • Utilize organizational techniques while paying strong attention to detail
  • Provide sales support, office administration, and process customer debits and credits
  • Continuously increase knowledge of company products, services, and procedures
  • Work in team environment, communicating as required with all personnel

Minimum Requirements :

  • Bachelor's Degree in a related field or comparable work experience
  • Solid computer knowledge
  • Basic computer skills
  • Strong interpersonal skills to sell
  • Effective communication and listening skills
  • Direct telephone selling experience

Preferred Requirements:
  • 2 to 3 years sales experience
  • 2 years ofmetals experience
  • Knowledge of products being sold by the business unit
thyssenkrupp OnlineMetals LLC is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, age and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to contact us directly.With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence".

Online Metals is an internet-based small quantity metals supplier. We specialize in orders for less than full bars and less than full sheets, but carry a variety of materials rivaled only by the largest metals service centers.thyssenkrupp is an international group of companies comprising largely independent industrial and technology businesses.Across 78 countries the group generated sales of 42.0 billion in fiscal 2018/2019. Under a strong umbrella brand our products and services make an important contribution to creating a better and sustainable future. The skills and commitment of our over 106,000 employees are the basis of our success. With our technologies and innovations, we work with our customers to develop cost-efficient and resource-friendly solutions to future challenges. We combine performance orientation with corporate and social responsibility.

Posted: 2021-01-06 Expires: 2021-02-04
Sponsored by:
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Sponsored by:
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Inside Sales/Customer Service Representative - Northwood

thyssenkrupp OnlineMetals LLC
Northwood, OH 43619

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