21 days old

Inside Sales Representative

Vector Security, Inc.
Columbia, MD 21044
  • Job Code

Our Customer Care Call Center is looking for qualified professionals to assist existing customers who are moving to a new location. This position requires individuals that are enthusiastic and motivated. If you have excellent customer service skills, are seeking a rewarding future, and want to earn commission in addition to your regular pay, we'd like to talk to you!

Responsibilities include:

  • Assist existing customers that are moving.

  • Contact potential customers that are moving in and schedule an outside sales representative to visit.

  • Prepare customer agreements, send to customers and follow up to ensure timely service and delivery.

  • Work with customers to ensure their needs are met and customer is satisfied.

  • Maintain required average daily call volume.

  • Maintain required monthly recovery goals.

A successful candidate should have the following skills:

  • Enthusiastic, can-do attitude.

  • Excellent customer service and sales skills.

  • Minimum of one year of call center customer service or inside sales experience

  • Desire for customer satisfaction.

  • Ability to understand and manage sales goals throughout the month.

  • Ability to communicate effectively internally and externally, both verbally and in writing.

  • Ability to type a minimum of 35 wpm with a high degree of accuracy while talking.

  • Must be able to navigate within multiple systems.

  • Ability to interact in a professional and courteous manner with people at all levels.

Along with competitive compensation and career advancement opportunities, we offer a comprehensive Total Rewards package. Qualifying employees receive:

  • Medical, dental, and vision coverage

  • Company paid life and AD&D insurance

  • Company paid short- and long-term disability

  • Voluntary benefit products

  • 401k retirement savings plan after just 60 days

  • Paid time off for vacation, sick and floating holidays

  • Tuition reimbursement

  • Employee Assistance Program (EAP)

Company Overview:

Recognized as #1 in security by SDM Magazine and ranked #5 among the top electronic security providers in the United States, Vector Security provides home automation and mobile security solutions to more than 300,000 homes, businesses, and multi-site enterprises across North America and the Caribbean, including many Fortune 500 companies.

With services tailored to fit each customer's needs, we offer everything from alarm monitoring and smart home solutions, to video surveillance and managed network services.

Our unique history traces back to The Philadelphia Contributionship, Americas oldest property insurance company founded in part by Benjamin Franklin in 1752.

Vector Security is a Drug-Free Workplace

Vector Security is an Equal Opportunity Employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.



  • 1 year(s): Inside sales

  • 1 year(s): Customer Service



  • High School or better



  • Customer service skills

  • Decisiveness

  • Organization

  • Communication

  • Microsoft Office



  • Leader: Inspires teammates to follow them

  • Enthusiastic: Shows intense and eager enjoyment and interest



  • Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

See job description

Posted: 2021-01-05 Expires: 2021-02-03
Sponsored by:
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Sponsored by:
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Inside Sales Representative

Vector Security, Inc.
Columbia, MD 21044

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