28 days old

Install Helper Tech

American Water Resources Inc
Naperville, IL 60540
  • Job Code

Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Camden, NJ, the company employs over 6,800dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 46states. To learn more about American Water andadditionalcareer opportunities, visit www.amwater.com.

Primary Role

The Install Helper will work closely with the Lead Installer to complete a variety of tasks associated with quality install of residential HVAC equipment. The Install Helper will receive routed work from dispatch, report to assigned job site on time and perform work to the companys quality expectations. All installers will promote warranty products to customers. This role requires the use of a valid drivers license to drive a company vehicle and must be refrigerant certified. This individual will always be responsible to work and drive safely.

Key Accountabilities

The Install Helper will assist the Lead Installer in completing jobs on time and within budget, helping to achieve the companys financial goals. General support for the HVAC business including sheet metal fabrication, vehicle maintenance, partsdeliveries and disposals and other duties assigned by supervisor.

Functional Expertise:

  • Continuously provide the customer with the highest levels of customer service

  • Able to assist lead installer with installation of furnaces, condensers, humidifiers, and accessories.

  • Understands all electrical wiring of furnaces, condensers, and thermostats. This includes high and low voltage wiring.

  • Thoroughly understands and complies with the inventory policies and procedures of.

  • Must be able to assist with install of sheet metal duct systems, connect gas lines, cut and thread pipe, install copper refrigerant line to air conditioning units, including soldering and brazing.

Business Acumen:

  • Use good time management to make effective use of travel.

  • Must be able to cycle count inventory upon procurements request.

  • Demonstrates attention to detail involving his/her payroll to minimize any reclass data entries at the end of the month.

  • Demonstrates a high level of technical competence.

  • Ability to utilize a variety of analytical techniques to solve problems



  • Complies to all corporate and department policies and procedures

  • Develops strong credibility with co-workers and department leadership

  • Uses good people skills and judgement with customers to provide them with the highest level of customer service.

  • Work with the PHS Prevention and Safety Team to keep safety our #1priority by submitting good catches from the field.

Driving Results:

  • Maintain expected productivity, quality and safety metrics as outlined by the NHS Field Operations Department

  • Must show a willingness to continue to learn and take additional training to develop proficiency in the field. This could include in-house training, manufacturers training (including after hours), videos and related articles.



  • 1 year minimum experience.

  • High School, GED, Vocational training in HVAC, HVAC certification. Must continue education of HVAC through classes the company requests attendance.

  • EPA Certification Type 1 and 2 or Universal.

Work Environment

Job may include, but not limited to:

  • Climbing, Extreme Hot or Cold (out of doors), Heavy Lifting, Loud Noise, Use of ladders to get to equipment, crawling to look for registers, going into crawl spaces and attics to locate access furnace.

  • Safety awareness, overhead hazards, equipment operations, wearing PPE as required.

  • Must be able to reach, bend extend and lift 50-60 lbs.

  • Must not be afraid of heights.


Champions safety

Customer obsessed

Cultivates innovation

Nimble learning

Drives Results


Join American Water...We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

Posted: 2020-12-18 Expires: 2021-01-16
Sponsored by:
ADP Logo
Sponsored by:
Bank of America Logo

Featured Jobs[ View All ]

Featured Employers

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Install Helper Tech

American Water Resources Inc
Naperville, IL 60540

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast