17 days old

IT Director, Infrastructure Side Services

Hook, England RG27 9
  • Job Code

As a leading global animal health company, Elanco delivers innovative products and services to improve the health of pets and farm animals around the world because we believe making animals' lives better, makes life better. Since 1954, we have provided solutions that support veterinarians, farmers and pet owners to advance our vision of Food and Companionship Enriching Life. Elanco's promise to employees: Together, we foster an inclusive culture where everyone can make a difference, encouraging ownership, growth and well-being.

Position Title: IT Director, Infrastructure Side Services

Reporting to: Sr. Director, Delivery (TechOps)


Were looking for a passionate Director over our Infrastructure Side in our TechOps Delivery organisation to help us plan, manage and deliver modern services and infrastructure for the entire company.

The Infrastructure Director role will have accountability over the teams and the delivery in our Network (LAN, WLAN, WAN, DNS, DHCP, Internet Gateways, Cisco, Palo Alto, NSX, SD-WAN) and Hybrid Cloud and Compute (Azure, GCP, and VMWare Products) domains. As such the successful candidate should have a broad, high-level understanding of these domain areas.

The Infrastructure Director role will form part of the TechOps Delivery Side Lead Team alongside the TechOps Service Owners. As a lead team member, you will have a shared accountability for the overall success of the Delivery org.



  • People management. You will be directly responsible for the Delivery Leads and Engineers on your staff. Responsible for their development, career planning, training, engagement as well as appraisals and other administrative tasks.
  • Recruitment.
  • 1:1s, check-ins, mid-year and annual appraisals.
  • Responsible for the resourcing and capacity management across Infrastructure Side areas of the Delivery Org.
  • Ensuring security, privacy and quality practices are embedded in everything we do.
  • Accountable for compliance; Documentation, Audit, SoX, ITPs, GxP and all other relevant compliance controls and processes.
  • Budget management and supporting wider financial processes.
  • Accountable for the delivery of agreed work on the Infrastructure Side of the Delivery Org.

Primary Responsibilities

  • Administratively manage team members for their onboarding, training, development, sickness, travel, appraisals, holiday, reward and recognition etc.
  • Ensure the team members are supported appropriately through team processes, playbooks, engagement, resourcing decisions, development opportunities, equipment and delivery of feedback amongst other things.
  • Work with other leaders and the Technical Lead roles to resource the execution teams appropriately to work on known work packages and identified outcomes.
  • Taking accountability for a program of work to deliver cross-team. These will be based on what is required, development needs and time availability.
  • Depending on the maturity of the team and the recognition that staffing may flex up anddown, additional responsibilities may be added.

Elanco culture states: OneElanco and TechOps carries that through to its core principles. You will uphold this approach and ensure we have a One TechOps team mindset, role modelling and reinforcing our core values and behaviours:

  • Always assume Good Intentions
  • Take Ownership and be Accountable
  • Work out loud and be Transparent

You will be seen as a role model in integrity, clear decision making and people leadership. You will work closely with the Delivery Lead Team and our Lead Architects to ensure we have a single, clear vision that is executed through our strategy, objectives and roadmaps and critically, you will help instil the discipline to follow our processes consistently across the whole team.

The Company

Elanco is a global Animal Health company that develops products and knowledge services to prevent and treat disease in food animals and pets in more than 90 countries. With a 64-year heritage, we rigorously innovate to improve the health of animals and benefit our customers, while fostering an inclusive, cause-driven culture for more than 10,000 employees. At Elanco, were driven by our vision of food and companionship enriching life all to advance the health of animals, people and the planet. Learn more at www.elanco.com.

The Team

The TechOps team was created following the IPO of Elanco, separating from Elancos previous parent company Eli Lilly & Company. TechOps is responsible for all IT Infrastructure across the enterprise and looking to take the opportunity to think differently, build for the future and leverage modern technologies, services and processes. Internally, we like to describe TechOps as a start-up within an enterprise! We have a strong culture encouraging openness, ownership & collaboration.


The first stage is the application. After this, successful candidates will be invited to a 45min interview either in person or over web conference. Successful candidates from the first interview, will be invited to a further interview.


  • 5+ years of experience in information technology/technical environment
  • 3+ years of experience leading / managing people
  • Expert delivery skills with proven people, process & technology expertise
  • Strong leadership skills having led teams in the past, preferably in multiple locations
  • Strong communications skills with examples of being able to explain things in a simple and concise way & experience in Stakeholder management and conflict resolution
  • Strong analytical and problem-solving skills
  • Strong organisation skills with examples of organising complex projects or programs
  • Experience in both Agile and Waterfall methodologies
  • Able to motivate people to deliver their best
  • Able to create an environment that is transparent, collaborative and respectful

Education Requirements

Bachelors Degree.

Other Information

Occasional travel may be required.

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

Posted: 2023-01-21 Expires: 2023-02-19
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