25 days old

IT Technician

System Studies and Simulation, Inc. (S3INC)
Huntsville, AL 35801
  • Job Code
Job Code:


S3 is a woman owned small business, incorporated in Huntsville, AL in 1991, that provides technical services to the U.S. Government in program acquisition of aviation and missile weapon systems, training for both US and FMS customers, systems engineering, logistics, test, configuration management, budget analysis, and programmatic support. Travel is both CONUS and OCONUS. The Business Operations for the Corporation includes Finance, Accounting, Contracts, Legal, Purchasing, Recruiting, Benefits, HR, IT, and Facilities. The facility is ISO/AS9100 certified, with a full time Quality Manager, FSO, Safety Manager, and CFO.

S3 is currently seeking an IT Technician to join the Corporate IT team at our HQ in Cummings Research Park, Huntsville, AL. The position is initially Part Time at 25 Hours/Week, with the possibility of moving to Full Time with contract awards. This position is onsite at S3 and is not a teleworking position.

Position Description: The IT Technician provides direct client service support to company users via phone, email, and/or in person and the requirements for service are defined and quantified through an internal SharePoint developed ticketing system. The Technician answers questions, locates information, analyzes technical requirements, and ensures prompt response to users for problem resolutions that maintains IT resource usability at a metric of 95% effectiveness. Responsibilities also include computer/system installs, configuration of systems, and maintenance of network applications while ensuring system security compliance with policies and procedures. Utilizes enterprise tool sets such as Computer Remote Control software, Active Directory, and Microsoft Exchange. Other tasks include configuration and installation of new PC's, peripherals, and software on printers and virtual machines, and, operates audio/visual equipment, projectors, presentation hardware, and other equipment as assigned.

Experience/Skills Required: Prefer some experience in IT or computer related experience with the following: deployment of software updates on PC's and servers; updating Anti-virus software ; trouble shooting desktop, laptop, workstation hardware, printers; data migration between PC's; and, performing system/PC/Laptop scheduled backups. Also requires experience with the implementation of Microsoft Office Windows 7 and Windows 10 in a business environment, and, Virtual Desktop Infrastructure (VDI).

Education: Bachelor's Degree in Computer Science or equivalent experience. This is an entry level position.

Security Clearance Required: Secret Clearance or the ability to get a Secret Clearance.

Certifications/Licenses: None.

Other: N/A

Systems Studies and Simulation, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. If you are unable or limited in your ability to use or access the S 3 Inc. Careers Page as a result of your disability, you can request reasonable accommodations by calling (256) 539-1700 Ext 1127 or by sending an email to: recruiter@s3inc.com . Thank you for your interest in S 3 Inc.

Posted: 2021-03-26 Expires: 2021-04-24
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IT Technician

System Studies and Simulation, Inc. (S3INC)
Huntsville, AL 35801

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