17 days old

Jack Binion's Steakhouse Host/Hostess (FT) (Horseshoe Tunica)

Caesars Entertainment
Robinsonville, MS 38664
  • Job Code
    29656
ESSENTIAL JOB FUNCTIONS:

  • Responsible for the initial reception to all guests upon arrival.
  • Advises Guests of waiting time.
  • Uses the proper greetings to guests as instructed in our training manual.
  • Uses proper telephone etiquette.
  • Receives payment from guests and processes payment in Micros.
  • Seats all stations in order or rotation to ensure fairness and maximum service to guests.
  • Coordinates with servers and bussers to assure availability of tables for our guests.
  • Inspects podium for cleanliness, organization, and par levels of all supplies to be used during the course of the shift.
  • Inspects and wipes down all menus at the end of each shift and replaces the inserts when necessary.
  • Carries out Horseshoe customer service policy to each guest at all times.
  • Works well with other restaurant employees to promote teamwork oriented atmosphere.
  • Responsible for providing the Guests with a delightful dining experience from the initial reception until the final good-bye in accordance with Horseshoe Casino high standards of Guest Services.
  • Handles any Guest complaints and resolves them quickly and courteously.
  • Assists in maintaining standards of health, safety, and sanitation.
  • High school diploma or general education degree (GED) required.
  • Strong organizational and interpersonal skills required.

EDUCATION and/or EXPERIENCE:

  • High school diploma or General Education Degree (GED)
  • Cashier experience preferred
  • Minimum 1 year work experience in a restaurant, either front of house or back of house

LANGUAGE SKILLS:

  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Must be able to respond to visual and aural cues.

REASONING ABILITY:

  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.

PHYSICAL DEMANDS:

The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah's, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Responsible for providing the Guests with a delightful dining experience from the initial reception until the final good-bye in accordance with Horseshoe high standards of Guest Services.





Posted: 2023-01-21 Expires: 2023-02-19
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Jack Binion's Steakhouse Host/Hostess (FT) (Horseshoe Tunica)

Caesars Entertainment
Robinsonville, MS 38664

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