13 days old

JB's Caf Cashier/Host (FT) (Horseshoe Tunica)

Caesars Entertainment
Robinsonville, MS 38664
  • Job Code
    21175
  • Jobs Rated
    143rd
JOB SUMMARY:

Coordinates activities of dining room personnel to provide fast and courteous service to patrons. Receives cash from customers in payment for goods or services and enters transaction into Micros P.O.S. computer system.

ESSENTIAL JOB FUNCTIONS:

  • Responsible for the initial reception to all guests upon arrival.
  • Verifies reservations, when required, before seating guests.
  • Escorts guests to the table and provides food and wine menus.
  • Uses the proper greetings to guests as instructed in our training manual.
  • Uses proper telephone etiquette.
  • Seats all stations in order or rotation to ensure fairness and maximum service to guests.
  • Coordinates with servers and bussers to assure availability of tables for our guests.
  • Inspects podium for cleanliness, organization, and par levels of all supplies to be used during the course of the shift.
  • Inspects and wipes down all menus at the end of each shift and replaces the inserts when necessary.
  • Carries out Horseshoe customer service policy to each guest at all times.
  • Works well with other team members to promote teamwork-oriented atmosphere.
  • Works closely with Casino and Slot Hosts to ensure excellent guest service.
  • Performs other job-related duties as assigned.
  • Consistently demonstrates superior customer service skills by displaying Spotlight on Success behaviors.
  • Maintains upbeat, positive attitude, positive energy and enthusiasm from one interaction to the next.
  • Creates an atmosphere of luck and celebrates customer wins.
  • Is ready to serve and informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
  • Anticipates needs and provides fast, flawless service.
  • Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist.
  • Promotes Total Rewards programs and card membership.
  • Provides a warm farewell and thanks guests for visiting.

EDUCATION/SKILLS/EXPERIENCE:

  • High school diploma or general education degree (GED).
  • Previous experience as a restaurant cashier/host.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

  • Must be able to maneuver to all areas of the hotel
  • Must be able to lift up to 10 pounds
  • Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.
  • Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers, fax machine, and photocopier.
  • Must be able to work at a fast pace and in stressful situations.
  • Must be able to read, write, speak and understand English.
  • Must be able to respond to visual and aural cues.

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah's, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Coordinates activities of dining room personnel to provide fast and courteous service to patrons. Receives cash from customers or employees in payment for goods or services and enters transaction into Micros P.O.S. computer system.





Jobs Rated Reports for Cashier

Posted: 2023-01-21 Expires: 2023-02-19
Sponsored by:
ADP Logo
Sponsored by:
Bank of America Logo

Featured Jobs[ View All ]

Featured Employers

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

JB's Caf Cashier/Host (FT) (Horseshoe Tunica)

Caesars Entertainment
Robinsonville, MS 38664

Join us to start saving your Favorite Jobs!

Sign In Create Account
Cashier
143rd2019 - Cashier
Overall Rating: 143/199
Median Salary: $22,430

Work Environment
Very Good
39/220
Stress
Very Low
25/220
Growth
Very Poor
202/220
Powered ByCareerCast