Primary Role

The Lead Installer is responsible for completing a variety of tasks associated with quality install of residential HVAC equipment. The Lead Installer will receive routed work from dispatch, report to assigned job site on time and perform work to the companys quality expectations. All installers will promote warranty products tocustomers. This role requires the use of a valid drivers license to drive a company vehicle and must be refrigerant certified. This individual will always be responsible to work and drive safely.

Knowledge/Skills

Key Accountabilities

The Lead Installer will meet all technical and tool requirements of an Install Helper. The installer is expected to be concise and precise when documenting work performed on work orders to ensure accurate information is recorded.

Functional Expertise:

• Continuously provide the customer with the highest levels of customer service


• Understands and comply with all safety policies including calibrating gas sensit tool every month.


• Able to install most furnaces, condensers, humidifiers and accessories with no assistance.


• Mastered all electrical wiring of furnaces, condensers and thermostats. This includes high and low voltage wiring.


• Thoroughly understands and complies with the inventory policies and procedures. Accountable for use of inventory involving his/her work.


• Must be able to install sheet metal duct systems, connect gas lines, cut and thread pipe, install copper refrigerant line to air conditioning units, including soldering and brazing.


• Able to complete all tasks sent to him/her including billing customers correctly, ordering parts and materials needed for job completion and handling paperwork properly, timely and legibly.

Business Acumen:

• Install HVAC related equipment according to the manufacturers instructions.


• Use good time management to make effective use of travel.


• Use good time management to keep non-productive time down during weekly inventory re-stock and picking up parts and materials.


• Must be able to cycle count inventory upon procurements request.


• Demonstrates attention to detail involving his/her payroll to minimize any reclass data entries at the end of the month.


• Demonstrates a high level of technical competence.


• Ability to utilize a variety of analytical techniques to solve problems

Experience/Education

Required:

• 1 3 years minimum experience.


• High School, GED, Vocational training in HVAC, HVAC certification. Must continue education of HVAC through classes the company requests attendance.


• EPA Certification Type 1 and 2 or Universal

Work Environment

Job may include, but not limited to:

• Climbing, Extreme Hot or Cold (out of doors), Heavy Lifting, Loud Noise, Use of ladders to get to equipment, crawling to look for registers, going into crawl spaces and attics to locate access furnace.


• Safety awareness, overhead hazards, equipment operations, wearing PPE as required.


• Must be able to reach, bend extend and lift 50-60 lbs.


• Must not be afraid of heights.

Competencies