14 days old

Manager, Applications

Northern Trust
Chicago, IL 60602
  • Job Code

The Application Development Manager is a strong communicator who leads with empathy, is hands-on and takes ownership of projects, encourages teams to mature our agile environment, and:

Provides thought-leadership to staff related to solution architecture, solution capabilities, and applied Agile development.

Contributes to an open culture that enables employees' development through direct but kind feedback, promotes diverse perspectives and fosters a sense of curiosity and optimism

Lead implementation teams to ensure quality, completeness and timeliness of solution delivery.

Leads cross-functional agile teams to deliver multi-channel expansion and redesign efforts, including CRM, eSignature, workflow automation, personalization, analytics, 3rd party data and platforms (e.g., Marketo, Salesforce, digital channels, etc.) and UX, data visualization and interactive tools

Serve as first-line of escalation for the program delivery teams

Effectively communicate program status and progress against objectives to clients and senior management. Synthesize relevant information on key milestones, success criteria, staff and client and risks. Escalate critical issues appropriately.

Develops plans that consider the intersection of technology, digital, design and data and creates supporting KPIs to track against business outcomes

Leads efforts in emerging technology discovery for marketing enablement, working with Business Intelligence and Advanced Analytics teams to serve actionable data to users through Salesforce

Oversees employee and contractor staff of 20+, making staffing decisions and offering hands-on training to staff ensuring that teams are motivated and engaged and have clearly defined goals and growth opportunities

Brings in contemporary modern delivery methods and techniques such as dev ops, automation and human-centered design or design thinking

Provides capital and expense budget planning adjusting priorities on a quarterly basis based on business objectives

Ensures compliance with all audit, security and risk management requirements

Defines and monitors metrics to improve applications' stability and availability, as well as sustain and improve cost efficiencies and productivity gains

Supports new technology implementations from solution discovery through implementation

Stays abreast of latest digital marketing technology trends

Leads stakeholder management through direct engagement with senior business and technology partners

Your Knowledge and Skills As an Application Development Manager, you must have experience with at least some, but not all, of the following:

Possess a unique blend of business and technical savvy in the digital world; a big-picture vision and ability to effectively roadmap a desired outcome, and the delivery know-how to make that vision a reality.

Ability to handle multiple projects simultaneously and thrive in a fast-paced environment.

Excellent knowledge of state-of-the-art technologies within Applications and IT infrastructure and application development and proven experience in digital leadership. In this role the right mix of technical knowledge, business skills and consumer-orientation in the market is critical to the organization. Be a forward thinker.

At least 5 years' experience in managing digital transformation including translating business issues into customer solutions including opportunity identification, requirements development, and delivery.

Bachelor's degree in Computer Science or equivalent experience

10+ years of managing client facing application teams

Experience on the application of Lean, Agile and continuous learning practices, as well as knowledge of various website application designs and programming techniques

Cultivating strong working relationships with users, peers, business partners, and vendors alike

Demonstrated and successful experience in overseeing digital projects, including managing vendors/agency, developing requirements and measuring results

Experience applying strong analytical skills and helping to define, measure and analyze ROI and KPIs in order to turn them into understandable, actionable insights

Applying a technical understanding of data integration practices

Experience with project management skills and prioritizing multiple tasks and develop innovative solutions to meet project expectations

Familiarity with a human-centered design or design thinking approach

Willingness to mentor junior staff As an Application Development Manager, it would be beneficial if you have some, but not all, of the following:

Experience working with Cloud and SaaS platforms, such as Salesforce, Marketo, Azure, etc.

Leading delivery teams in a multinational Asset or Wealth management organization

Business knowledge of financial services applications

Working knowledge of integrating sales and marketing tools and workflow ecosystem

Additional Information

Posted: 2021-01-06 Expires: 2021-02-04
Sponsored by:
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Sponsored by:
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Manager, Applications

Northern Trust
Chicago, IL 60602

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