Provides thought-leadership to staff related to solution architecture, solution capabilities, and applied Agile development.
Contributes to an open culture that enables employees' development through direct but kind feedback, promotes diverse perspectives and fosters a sense of curiosity and optimism
Lead implementation teams to ensure quality, completeness and timeliness of solution delivery.
Leads cross-functional agile teams to deliver multi-channel expansion and redesign efforts, including CRM, eSignature, workflow automation, personalization, analytics, 3rd party data and platforms (e.g., Marketo, Salesforce, digital channels, etc.) and UX, data visualization and interactive tools
Serve as first-line of escalation for the program delivery teams
Effectively communicate program status and progress against objectives to clients and senior management. Synthesize relevant information on key milestones, success criteria, staff and client and risks. Escalate critical issues appropriately.
Develops plans that consider the intersection of technology, digital, design and data and creates supporting KPIs to track against business outcomes
Leads efforts in emerging technology discovery for marketing enablement, working with Business Intelligence and Advanced Analytics teams to serve actionable data to users through Salesforce
Oversees employee and contractor staff of 20+, making staffing decisions and offering hands-on training to staff ensuring that teams are motivated and engaged and have clearly defined goals and growth opportunities
Brings in contemporary modern delivery methods and techniques such as dev ops, automation and human-centered design or design thinking
Provides capital and expense budget planning adjusting priorities on a quarterly basis based on business objectives
Ensures compliance with all audit, security and risk management requirements
Defines and monitors metrics to improve applications' stability and availability, as well as sustain and improve cost efficiencies and productivity gains
Supports new technology implementations from solution discovery through implementation
Stays abreast of latest digital marketing technology trends
Leads stakeholder management through direct engagement with senior business and technology partners
Your Knowledge and Skills As an Application Development Manager, you must have experience with at least some, but not all, of the following:
Possess a unique blend of business and technical savvy in the digital world; a big-picture vision and ability to effectively roadmap a desired outcome, and the delivery know-how to make that vision a reality.
Ability to handle multiple projects simultaneously and thrive in a fast-paced environment.
Excellent knowledge of state-of-the-art technologies within Applications and IT infrastructure and application development and proven experience in digital leadership. In this role the right mix of technical knowledge, business skills and consumer-orientation in the market is critical to the organization. Be a forward thinker.
At least 5 years' experience in managing digital transformation including translating business issues into customer solutions including opportunity identification, requirements development, and delivery.
Bachelor's degree in Computer Science or equivalent experience
10+ years of managing client facing application teams
Experience on the application of Lean, Agile and continuous learning practices, as well as knowledge of various website application designs and programming techniques
Cultivating strong working relationships with users, peers, business partners, and vendors alike
Demonstrated and successful experience in overseeing digital projects, including managing vendors/agency, developing requirements and measuring results
Experience applying strong analytical skills and helping to define, measure and analyze ROI and KPIs in order to turn them into understandable, actionable insights
Applying a technical understanding of data integration practices
Experience with project management skills and prioritizing multiple tasks and develop innovative solutions to meet project expectations
Familiarity with a human-centered design or design thinking approach
Willingness to mentor junior staff As an Application Development Manager, it would be beneficial if you have some, but not all, of the following:
Experience working with Cloud and SaaS platforms, such as Salesforce, Marketo, Azure, etc.
Leading delivery teams in a multinational Asset or Wealth management organization
Business knowledge of financial services applications
Working knowledge of integrating sales and marketing tools and workflow ecosystem
Additional Information
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