8 days old

Manager TS Core Services

F5 Networks, Inc
Seattle, WA 98104
  • Job Code
    RP1021019

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Life at F5 is never dull. We are constantly identifying industry trends and disruptions, then innovating to get ahead of future customer needscreating application services that help the worlds leading organizations deliver their critical business apps faster and with the highest levels of flexibility, security, performance, and support.

But our success isnt driven solely by what we do. We also care deeply about how we do it. At F5, our culture is how we live, every single day. And its producing extraordinary resultsnot only for our customers, but also for our employees. We understand that your life is about more than just work, so were committed to a culture that supports your whole life.

Position summary:

We are looking for an experienced and dynamic leader to manage an IT Engineering/Operations team responsible for F5s corporate IT systems infrastructure and associated systems. You will lead a team of highly skilled systems engineers/administrators and will be responsible for inspiring staff, improving process, increasing reliability, resource planning, driving automation, problem management, and providing world class customer service.

Primary responsibilities:

  • Directly manage a cross-functional team of System Engineers who provide technical administration, incident management, engineering, automation, and project support for F5s corporate IT Infrastructure and applications.
  • Accountable for support and maintenance of IT operations, including but not limited to Windows Server, Active Directory, Server/Storage, Email systems, O365, applications, monitoring, and response.
  • Improve the operational systems, processes, and policies in support of organizations mission
  • Work closely with global IT Operations management and associated teams.
  • Play a significant role in long-term planning, including an initiative geared toward operational excellence
  • Develop and implement training and mentoring programs necessary to develop employee skills and provide technically knowledgeable, proactive, problem solving team members
  • Management duties include the supervision of exempt and/or nonexempt level staff. This includes but is not limited to, conducting performance evaluations, approving paid time-off (PTO), assigning or delegating work, providing on-the-job training, giving guidance to staff, conducting performance improvement plans, taking disciplinary action, and interviewing candidates for open positions.
  • Monitors security compliance in accordance with standards, policies and procedures
  • Perform other related duties as assigned.
  • Responsible for upholding F5s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.

KNOWLEDGE, SKILLS AND ABILITIES: Considering the essential duties and responsibilities of the job, list the knowledge, skills, and abilities necessary to perform those functions at a competent and proficient level.

  • Demonstrated experience building technical teams
  • Solid written & verbal communications; fluency in English language
  • Excellent interpersonal, planning, documentation, organization, and problem-solving skills.
  • Customer service ethic; ability to work directly with internal F5 customers at all levels to ensure client escalations are handled appropriately.
  • Project management skills; ability to coordinate multi-functional resources effectively to achieve objectives.
  • In-depth knowledge of client operating systems, including Windows & Linux.
  • An understanding of enterprise IT systems such as O365, Email, DNS, Active Directory, Public Cloud, TCP/IP, Server/Storage, and Database Technologies as well as exposure to a wide variety of technical products and issues.
  • Demonstrated management/supervisory ability.
  • Knowledge & experience across the whole spectrum of IT-related functions: network infrastructure, datacenter operations, business applications development & support, etc.
  • Use of ITIL standards and best practice for implementation in an IT environment.
  • Must have a strong dedication to customer service.

QUALIFICATIONS: State minimum qualifications of education, experience, licenses or certifications.

  • 3 years of leading technical teams
  • 5+ years in technology overall
  • Bachelors degree in computer science / engineering or equivalent experience

#li-RB1

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request.







Posted: 2021-06-08 Expires: 2021-07-07
Sponsored by:
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Manager TS Core Services

F5 Networks, Inc
Seattle, WA 98104

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