24 days old

Manger of Quality Management | Quality | Elkhart General Hospital

Beacon Health Systems
Elkhart, IN 46516
  • Job Code

    • Reports to the Executive Director of Quality and Risk Management. Responsible for organizing, planning and directing the efficient operation of the Quality Management department. Directs the Hospital's quality improvement processes and programs. Develops, recommends and administers departmental policies and procedures in accordance with established Hospital guidelines. Supervises assigned Quality Management associates. The Quality Manager participates in the planning, implementation and evaluation of the quality, patient safety and operational performance improvement program. The manager serves as a project manager for entity quality and safety projects, while also serving as an advisor and local change agent for hospital and associated business entities and other areas as assigned. The Quality Manager supports teams with the most current PI methods and tools, including project management support. This work includes, though is not limited to, facilitation of PI projects and workshops, management and surveillance of data for PI opportunities, messaging trends in the data to departments and staff, education of staff in the latest PI methods, and responding to serious patient safety events. This position is accountable for facilitating improvement in the areas of clinical quality and patient safety, patient satisfaction and clinical operations and promotes organization high reliability.
    • Mission: To enhance the physical, mental and emotional well-being of the communities we serve as the community's provider of outstanding quality, superior value and comprehensive health care services.

      Vision: Our vision is to achieve:

      • Innovative health care and well-being services of the highest quality at the greatest value
      • Easy access and convenience
      • Outstanding patient experiences
      • Ongoing education involving physicians, patients and the community
    • Education and Experience
      • Bachelor's Degree Clinical degree required, Master's Degree preferred. Nursing experience is preferred, although candidates with non-clinical degrees, such as MBA, MPH, or MS will be considered if there is commensurate work experience in healthcare performance improvement and hospital operations.BSN preferred and 5+ years knowledge and experience in quality improvement modes, such as Lean/Six Sigma, the IHI Model for Improvement, or other comparable performance improvement strategies. Knowledge of Joint Commission, CMS and Indiana Department of Health standards/regulations is required. Knowledge of national standards and outcomes for quality, safety and healthcare - Anthem Measures and Value Based Purchasing, AHRQ, Leapfrog, Experience with Root Cause Analysis and Healthcare Failure Mode and Effects Analysis.
    • Knowledge & Skills
      • Demonstrates administrative and supervisory skills necessary to direct a number of organization programs and supervise professional and paraprofessional staff.
      • Demonstrates analytical skills necessary to develop programs, evaluate projects and approve or recommend changes in policies and procedures and staffing levels that affect the Quality Management department. Demonstrate accurate, thorough data collection and analysis and have knowledge and experience of Microsoft Office, SharePoint, and project management tracking tools.
      • Demonstrates interpersonal skills necessary to interact effectively with a variety of contacts within and outside the Hospital (i.e., medical staff, hospital department directors, external regulating agencies, etc.).
      • Demonstrates well-developed communication skills (both verbal and written).
      • Demonstrates ability to make effective presentations before groups of various sizes.
      • Demonstrates initiative, judgment, creativity and leadership abilities. Change management skills and the ability to network and influence. Have consultative, team building, and group facilitative skills, as well as strong project management skills.
    • Working Conditions
      • Works in an office environment.
    • Physical Demands
      • Requires the physical ability and stamina to perform the essential functions of the position.

Posted: 2020-11-08 Expires: 2020-12-07
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Manger of Quality Management | Quality | Elkhart General Hospital

Beacon Health Systems
Elkhart, IN 46516

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