20 days old

Member Service Representative II

TowneBank
Raleigh, NC 27603
  • Job Code
    MEMBE02970

As a Member Service Representative, you may look forward to:


  • Handling monetary transactions for members and enters them in the Banks software programs and provides receipts

  • Following the Banks security guidelines on a daily basis

  • Staying abreast of the Banks check cashing policies and procedures and Federal Laws to verify checks and cash and examine documents for essential elements

  • Reviewing member accounts in order to make appropriate decisions regarding the requested transaction

  • Accurately keeping cash drawer in balance on a daily basis

  • Promoting TowneBank and its products and services

  • Providing exquisite service to members in person, on the phone or by email

  • Displaying a professional appearance and behavior

  • Handling other branch duties as assigned

  • Obeying all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)

You are a person that (required skills):


  • Has basic computer skills including Outlook, Excel, Word and Bank software programs

  • Has flexibility to learn and grow as new systems or processes emerge

  • Has the ability to keep cash drawer in balance on a daily basis

  • Has the ability to accurately process monetary transactions in a timely fashion

  • Has a proven ability to give our members excellent service in person, on the phone, and by email

  • Has the ability to work as an integral team player

  • Is punctual

  • Has at least 2 years of prior bank teller experience.

Youll be better prepared if you have (desired skills):


Physically you can anticipate to:


  • Express or exchange ideas by means of the spoken word via email and verbally.

  • Exert up to 50 pounds of force occasionally, use your arms and legs, and sit most of the time.

  • Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.

  • Not substantially exposed to adverse environmental conditions.


Clerical Office/Admin





Posted: 2021-01-05 Expires: 2021-02-03
Sponsored by:
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Sponsored by:
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Member Service Representative II

TowneBank
Raleigh, NC 27603

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