9 days old

Minibar/ Water Attendant Room Service -Steady Extra (Caesars Palace)

Caesars Entertainment
Las Vegas, NV 89101
  • Job Code
    29399
Typical Physical /Mental Demands

1. Exert physical effort in transporting 50 pound

2. Endure various physical movements throughout work area

3. Push/Pull cart repetitive throughout the day.

4. Forward bending, squatting and kneeling about 50 times per day for up to 5 minutes at a time

5. Satisfactorily communicate with guest, management, and co-workers to their understanding.

6. Use of electronic beepers, cell phone with texting and email, general knowledge of computer with office programs such as Microsoft Outlook and Excel.

Typical working conditions: Under variable temperature conditions, indoors

And around fumes and /or odors

Example of Duties: (includes but limited to the following)

1. Maintain complete knowledge of and comply with all departmental

Policies/service procedures/standards.

2. Maintain complete knowledge of correct maintaince and use of equipment

Use equipment only as intended.

3. Anticipate guests needs, respond promptly and acknowledge all guest with a smile

4. Resolve guest complaints, ensuring guest satisfaction.

5. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. ( refrigerators, carts and storeroom)

6. Set up and organize workstation with designated supplies, forms and resource materials, report any shortages to manager/supervisor.

7. Inventory cart at the beginning and end of shift.

8. The ability to sign out keys.

9. The ability to maneuver mini bar carts throughout the hotel keeping them neat and orderly.

10. The ability to replenish all items used from guests rooms. Including all products and menus.

11. The ability to handle "Do Not Disturbs? and Guest refusals. As well as Difficult guest.

12. The ability to report incidents, person items found or seen on guest floor.

13. The ability to work independently.

14. The ability to spot check and remove any products not to the Standards of Caesars. ( tampered with and expired products)

15. For Steady Extra staff: The ability to log and complete adjustment reports. This involves receiving reports from team members, and learning the system for adding and deleting charges daily in Bartech and LMS systems. Computer knowledge and skills needed.

Performance Requirements: Provide legible communication and directions.

1. Perform job functions with attention and detail, speed, and accuracy

2. Prioritize, organize and follow up

3. Be a clear thinker, remain calm and resolve problems using good judgment.

4. Follow Direction thoroughly.

5. Understand guests service needs.

6. Work cohesively with co-workers as a team.

7. Work with minimal supervision.

8. Maintain confidentiality of guest information and pertinent hotel information.

9. Be extremely accurate in all reports, paper and electronic ones.

Education: High school graduate or equivalent, Fluency in English, both verbal

And Non-verbal.

Certificates/License: Nevada TAM card, Health Card

Qualifications:

Performance Requirements: Provide legible communication and directions.

1. Perform job functions with attention and detail, speed, and accuracy

2. Prioritize, organize and follow up

3. Be a clear thinker, remain calm and resolve problems using good judgment.

4. Follow Direction thoroughly.

5. Understand guests service needs.

6. Work cohesively with co-workers as a team.

7. Work with minimal supervision.

8. Maintain confidentiality of guest information and pertinent hotel information.

9. Be extremely accurate in all reports, paper and electronic ones.

Education: High school graduate or equivalent, Fluency in English, both verbal

And Non-verbal.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Caesars Entertainment reserves the right to make changes to the job description whenever necessary.

As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

Help us roll out the red carpet at Caesars Palace! This world renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Perform job functions with attention and detail, speed, and accuracy. Prioritize, organize and follow up be a clear thinker, remain calm and resolve problems using good judgment.Follow Direction thoroughly, Understand guests service needs. Work cohesively with co-workers as a team.





Posted: 2023-01-21 Expires: 2023-02-19
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Minibar/ Water Attendant Room Service -Steady Extra (Caesars Palace)

Caesars Entertainment
Las Vegas, NV 89101

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