5 days old

Music Generalist

Austin, TX 78701
  • Job Code

The Music Generalist is the frontline support for the clients music content operations. Agents review music content published by the client for accuracy. Agents are expected to assess the content to ensure that data errors, major content gaps, and miscellaneous issues are resolved prior to the client releasing it to public. This will involve Data matching & verifications.


Bachelors degree required preferably in Music, Business, or Management.


  • Minimum 2 years in operations or support

  • 1-2 years experience with streaming platforms

  • 1-2 years experience in music data management
  • Strong analytical & research skills: Ability to research music artist data and optimize your approach to evaluating large sets of music data. Need strong Excel/Google Sheets skills

  • Demonstrates strong music knowledge

  • Strong critical thinking, problem solving and general troubleshooting skills

  • Excellent written communication and interpersonal skills with an ability to connect with others easily

  • Extreme attention to detail

  • Strong understanding of YouTube platform and music streaming service

  • Team player with ability to work in a fast-paced, collaborative and constantly evolving environment

  • Excellent written and spoken English


  • Working knowledge and understanding of music industry, including relevant record labels, eras and genre distinctions past and present: An understanding of the following genres: Hip-Hop, R&B, Rock & Metal, Electronic/EDM, Alternative & Indie

Cognizant will only consider applicants for this position whom are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

Technical Skills

SNo Primary Skill Proficiency Level * Rqrd./Dsrd.
1 Customer Service PL1 Required

Domain Skills

SNo Primary Skill Proficiency Level * Rqrd./Dsrd.
1 Online/Digital Marketing NA Required

* Proficiency Legends

Proficiency Level Generic Reference
PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.

Posted: 2021-06-08 Expires: 2021-07-07
Sponsored by:
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Music Generalist

Austin, TX 78701

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