27 days old

Neighborhood Engagement Specialist - Generations Community Center

Heartland Family Service
Omaha, NE 68102
  • Job Code
    00460008116
At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you.

SUMMARY DESCRIPTION OF WORK

The Specialist of Neighborhood Engagement will work to manage a large collaborative focused on addressing social determinants of health utilizing a community center as a neighborhood hub. Achieving optimal community health outcomes begin at this level. Decision making, problem solving, and highly developed interpersonal skills are critical. Ability to work independently. A highly motivated individual with a commitment to quality is required.

Essential Duties and Responsibilities

  • *Coordinate and serve as the conduit between neighborhood residents, community organizations, and health systems.
  • *Builds and maintains strong partnerships with community stakeholders across sectors.
  • *Engage neighborhood residents in all activities to promote community-driven action.
  • *Recruit community leaders and strengthen their skills through collaboration, training, and leadership development. Develop neighborhood resident council.
  • *Participate in activities primarily in field organizing, managing and participating in activities like volunteer recruitment and canvassing.
  • *Uses ongoing outreach and engagement processes to continually collect and synthesize data to adapt to changing neighborhood needs.
  • *Maintains awareness and attention to community factors and use that knowledge in program development and community engagement.
  • *Practices asset-based community development: build on existing community assets to increase program capacity and have a larger impact.
  • *Promote the collaborative within the community. Provide community presentations when needed to groups and agencies interested in learning about the initiative.
  • *Assists in the quality assurance process and creates the necessary monitoring functions to ensure that program quality and integrity is being maintained.
  • *Assists in the maintenance of program budgets.
  • *Work is completed in client homes and community spaces. Ensure safety and security measures for in-home/outreach services are followed.
  • Be available for weekend and evening outreach and promotional activities.
  • Collaborate with community stakeholders to enhance and develop the collaborative.
  • Can work both independently, with little supervision, and as a part of a team.
  • Is dependable and punctual regarding scheduling and attendance.
  • Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors.
  • Abides by all specific program and agency procedures, policies, and requirements.
  • Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media.
  • Utilizes Trauma-Informed Care principles with clients and staff.
  • *Creates, maintains and shares as appropriate a dynamic self-care plan.
  • Performs other program related duties as assigned.

*DENOTES ESSENTIAL JOB FUNCTIONS

MINIMUM QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE

  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of stakeholders in a diverse community
  • Experience with community organizing
  • Basic computer skills
  • Minimum 19 years of age
  • Valid driver's license/ acceptable driving record

COMPETENCIES

Communication - Clearly conveying and receiving messages to meet the needs of all, expressing oneself effectively, understanding underlying issues and adapting communication for the situation.

Teamwork - Working cooperatively and productively with others to achieve results by actively participating in the team and involving other team members.

Problem Solving & Judgment - Ability to assess options and implications in order to identify a solution by breaking down problems, recognizing basic and multiple relationships and can develop complex plans and/or analyses.

Adaptability - Personal willingness and ability to work in and adapt to change, valuing the need for adaptability, demonstrating adaptability through adapting approach and strategy.

Client Focus - Understanding and meeting or exceeding client needs through responsive client service and contributing to positive outcomes for the client, meeting long term client needs.

Innovation - Using original and creative thinking to make improvements and/or develop and initiate new approaches for own job/area as well as the organization and does things new to the organization.

Relationship Building - Developing and maintaining win/win relationships and partnerships through establishing formal working relationships.

Critical Thinking- Uses appropriate skills to evaluate data, facts, observable phenomenon, and research findings in order to draw reasonable conclusions and discriminate between useful and less useful details for solving a problem or making a decision.

Influential/Community Engagement- Ability to be a strategic influence. It involves taking a variety of actions to influence others including establishing credibility or using data to directly persuade or address a person's issues or concerns.

AMERICANS WITH DISABILITY SPECIFICATIONS

PHYSICAL DEMANDS

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

(Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

While performing the duties of this job, the employee is not exposed to weather conditions.

The noise level in the work environment is usually moderate.





Posted: 2020-10-04 Expires: 2020-11-02
Sponsored by:
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Neighborhood Engagement Specialist - Generations Community Center

Heartland Family Service
Omaha, NE 68102

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