21 days old

OCCC Sales Lead Agent- Fully Remote

Orkin LLC
Atlanta, GA 30303 Work Remotely
  • Job Code
    OCCCS14255-00001
  • Jobs Rated
    th

At Orkin, our purpose is to help protect the world where we live, work and play.


We have a full service National Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service and termite billing/claims teams.


Our Sales Lead Agentsare key to supporting our field offices and customers alike. The Pest Management Industry is growing and is a recession resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry.


This role is a dual role in which:


70% of the time you will provide World Class Customer Service and phone sales to our customers by followingOrkins ABCsof a successfulSales Agent -


  • Answer questions from prospective customers regarding Orkin services

  • Build rapport and handle objections within a conversational call flow

  • Close pest control sales via the telephone and schedule the initial service

30% of the time you will perform the following Lead Agent duties:


  • Train new and current agents to respond to customer questions and complaints

  • Encourage and lead by example on all company policies and procedures

  • Sidecar on calls when appropriate to support specific skill development

  • Listen to team members feedback and resolve any issues or conflicts

  • Handle escalations, monitor calls and provide feedback to employees

  • Escalate training or support opportunities that cant be resolved in 3-5 minutes

  • Assist sales and customer service team in absence of other members in leadership and when requested

  • Participate in Teams chat when scheduled

The schedule for thispositionmay be inclusive of days, nights, weekends and holidays.


We Offer


  • High performing lead generation strategy Our systems bring the buyers to you

  • Quality Training Programs that equip you with the skills and knowledge to grow professionally

  • Great pay and incentives ($16/hour plus escalating commission plan based on performance)

  • 401(k) plan with company match,employee stock purchase plan

  • Paid vacation, holidays, andsick leave

  • Employee discounts, tuition reimbursement, dependent scholarship awards

Why Orkin?


  • Founded in 1901, Orkin Pest Control is a global residential and business service provider

  • As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM

  • Consecutive years of improved earnings with over 2 million customers

  • Financially stable and growing as the largest subsidiary ofRollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA
  • Orkins National Contact Center is a high energy, fun and collaborative work environment with strong management

Are you self-motivated? Do you enjoy helping people? Do you have extraordinary customer service and sales experience? If you possess these qualities, you will fit right in line with our team!


Are you ready to write your ORKIN CAREER STORY?



Requirements: We require ability to pass a drug screen and a pre-employment skill set assessment?


Experience

Required
  • 1 - 2 years: Direct sales and customer service within or outside a call center

Education

Required
  • High School/GED or better

Skills

Required
  • Dependability
  • Oral Communication
  • Scheduling
  • Multitasking
  • Customer Focus
  • Computer
Preferred
  • Multilingual

Behaviors

Required
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
  • Dedicated: Devoted to a task or purpose with loyalty or integrity
Preferred
  • Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Preferred
  • Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
  • Peer Recognition: Inspired to perform well by the praise of coworkers
  • Self-Starter: Inspired to perform without outside help
  • Financial: Inspired to perform well by monetary reimbursement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)



See job description





Jobs Rated Reports for Sales Manager

Posted: 2021-01-05 Expires: 2021-02-03
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OCCC Sales Lead Agent- Fully Remote

Orkin LLC
Atlanta, GA 30303

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