13 days old

Office Manager

ADS Security, LLC
Nashville, TN 37201
  • Job Code

ADS Security is growing and was just named one of Nashvilles fastest growing private companies for the third consecutive year by the Nashville Business Journal. We are a cutting-edge security company that provides residential and commercial security systems, home automation, video surveillance, and fire alarms. We offer industry-leading compensation, full benefits (including 401K), a leadership team that values their employees above all else.

Do you want to make an impact? Do you want to help protect and save lives? Do you want to be on a winning team? Then, join ADS Security today.

Benefits Offered:

  • Medical, Dental, Vision, as well as Supplementary Insurance Benefits

  • 401k matching up to 5%

  • Paid Holidays and PTO

  • Rich Employee Referral Bonus

  • Presidents Club

  • Employee Recognition Program

  • Free Security System

  • Family Culture


This position is responsible for assisting with the service call schedule, updating technicians of scheduling changes through clear and concise communication, as well as answering inbound calls from Customers regarding needs both known and uncovered through a series of investigative questions pertaining to the reason for initial contact.

Essential Job Duties:

  • Manages Admin Assistant personnel

  • Communicates to management key customer issues including dissatisfaction, perceived lack of response, etc.

  • Completes inbound and outbound customer calls

  • Collects payments in person and over the phone on current and past due accounts

  • Supports technicians with service and installation schedules, account details, system tests

  • Provides technical customer support on proper use of the system (basic)

  • Performs general office duties including, filing, printing, scanning documents

Other Duties:

  • Performs other duties as requested

Knowledge, Skills, & Abilities:

  • Knowledge of general accounting principles

  • Telephone skills

  • Problem solving skills

  • Mathematical skills

  • Ability to clearly and effectively communicate verbally and in writing in English

  • Ability to manage time effectively and efficiently

  • Ability to multi-task

  • Regular and reliable attendance

Minimum Qualifications:

  • High School Diploma or Equivalent

  • Intermediate PC skills including Microsoft Office including Excel, Word, and Outlook

  • Possess a valid drivers license

  • Eligible to work in the U.S. without sponsorship

Preferred Qualifications:

  • 1 Year Customer Service experience

Physical Demands:

  • Ability to operate computer, phone and other office equipment as needed

  • Ability to work effectively using a personal computer for long periods of time

  • Ability to sit/stand at workstation for extended periods of time

  • Ability to read, write, speak, hear, see, think, communicate, concentrate, learn, and work

  • Ability to perform the essential functions of the position with or without reasonable accommodation

ADS Security is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

See job description

Posted: 2021-06-08 Expires: 2021-07-07
Sponsored by:
ADP Logo
Sponsored by:
Bank of America Logo

Featured Jobs[ View All ]

Featured Employers

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Office Manager

ADS Security, LLC
Nashville, TN 37201

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast