Operations Analyst
Scranton, Pennsylvania;Richmond, Virginia
**Job Description:**
Job Description
Responsible for the day-to-day analysis, research and resolution of varied problems. Functions include administering defined procedures, analysis and report generation, and exception processing. Coordinates the implementation of products/services and operational solutions. May assist in designing, documenting, implementing, and monitoring of new products/services. Provides guidance to associates within own unit regarding procedural, technical and/or operational changes. Incumbents have full working knowledge of operations environment acquired through experience in an operations environment and on the job training.
Minimum Required Skills:
+ Highly organized with strong attention to detail
+ Typing and Data entry experience
+ Excellent time management and prioritization skills, with ability to meet deadlines
+ Excellent oral and written communication skills
+ Exceptional Customer Service experience
+ Experience with working independently and on teams
+ Experienced with Microsoft Office Suite
+ Experienced with managing multiple priorities and multi tasks
+ Able to work weekends and overtime when needed
Desired Skills:
+ Previous Wire experience
+ Financial industry experience
+ Accounting experience
**Job Band:**
H6
**Shift:**
3rd shift (United States of America)
**Hours Per Week:**
40
**Weekly Schedule:**
Monday-Friday from 12:00am-9:00am
**Referral Bonus Amount:**
0
**Job Description:**
Job Description
Responsible for the day-to-day analysis, research and resolution of varied problems. Functions include administering defined procedures, analysis and report generation, and exception processing. Coordinates the implementation of products/services and operational solutions. May assist in designing, documenting, implementing, and monitoring of new products/services. Provides guidance to associates within own unit regarding procedural, technical and/or operational changes. Incumbents have full working knowledge of operations environment acquired through experience in an operations environment and on the job training.
Minimum Required Skills:
+ Highly organized with strong attention to detail
+ Typing and Data entry experience
+ Excellent time management and prioritization skills, with ability to meet deadlines
+ Excellent oral and written communication skills
+ Exceptional Customer Service experience
+ Experience with working independently and on teams
+ Experienced with Microsoft Office Suite
+ Experienced with managing multiple priorities and multi tasks
+ Able to work weekends and overtime when needed
Desired Skills:
+ Previous Wire experience
+ Financial industry experience
+ Accounting experience
**Shift:**
3rd shift (United States of America)
**Hours Per Week:**
40
Learn more about this role
Full time
JR-22036610
Band: H6
Manages People: No
Travel: No
Manager:
Talent Acquisition Contact:
Carolyn Brocket
Referral Bonus:
0
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of Americas Drug-free workplace and alcohol policy, CLICK HERE .
