8 days old

Operations Director (680498)

Zimmer US
Broadview Heights, OH 44147
  • Job Code

Job Summary

Zimmer Biomet is a world leader in musculoskeletal health solutions. Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated to alleviating pain and improving the quality of life for people around the world.

Responsible for managing field operations managers in all aspects of field operations. This includes enhancement of field operations logistics by performing territory reviews and consultations, training and support of operations personnel from newly hires to management, create new and enhance existing training material, support and direct enhancement of inventory control system and reports.

Principal Duties and Responsibilities

  • Manages field operations managers.

  • Manages instrumentation assembly department.

  • Enhances field operations productivity by conducting distributor operations reviews, where procedures and logistics are analyzed and recommendations for enhancements are provided, including support of operations management within territories.

  • Develop, implement and conduct training of the ZSIS system and operations logistics systems for operations personnel from on-site training of newly hires to in-depth training for operations management, including participation in CORE sales training for newly hired Zimmer sales associates on best practices in working with operations.

  • Work independently and has the ability of analyzing operations logistics and problem resolution in the field.

  • Directs programming needs and works on enhancing field inventory productivity by actively serving on various task forces such as the DCS steering committee, the ZSIS task force, the Operations Managers Task Force, and the Field Inventory Task Force.

  • Provide field best practices for certain product rollouts and field operations including testing of new technologies rolled out to the field (i.e. PDA surgery scheduling, etc.). Leads in the design of the next generation field inventory control system.

  • Drives implementation planning and execution of new systems.

Expected Areas of Competence

  • Must have expertise and comprehensive understanding of distributor operations.

  • Must be a leader of field operations and hold respect of the field.

  • Extensive working knowledge of the Zimmer Sales and Inventory System (ZSIS) and the Distribution Control System (DCS) to include direction of program enhancements.

  • Thorough knowledge of PowerPlay and Internet applications to include direction of program enhancements.

  • Must be able to design and enhance training programs and training materials within budget.

  • Must have product knowledge and quickly attain knowledge of new products to analyze distribution logistics.

  • Excellent analytical skills. This ranges from analyzing distributor operations procedures for recommendations of operations logistics enhancements to evaluating programming needs for distribution logistics.

  • Excellent written communications skills. The ability to communicate efficiently with all departments within Zimmer and field operations, create training material, and compose distributor operations consultations for review by upper management within Zimmer corporate and field operations.

  • Excellent verbal communication skills. Ranging from one on one training to classroom training and CORE presentation for newly hired sales associates.

  • Outstanding project management skills to effectively lead and/or participate in many various projects.

  • Excellent interpersonal skills. To communicate efficiently with all levels of the organization and excel as a consultant and field operations training specialist.

  • Leadership skills. To lead and execute decisions independently with minimum supervision.

  • Possess the aptitude for new technologies from new software applications to PDAs.

Education/Experience Requirements

  • B.S. degree or equivalent experience in business required.

Travel Requirements

  • Up to 40%

Additional Information

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of the ADA.

EOE M/W/Vet/Disability.

Base salary 168k-177k + bonus

At Zimmer Biomet, we believe in The Power of Us, which means that we are stronger together. We are committed to creating an environment where every team member feels included, respected, empowered, and celebrated.

Posted: 2021-06-07 Expires: 2021-07-06
Sponsored by:
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Sponsored by:
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Operations Director (680498)

Zimmer US
Broadview Heights, OH 44147

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