25 days old

Operations Project Consultant - Business Systems Analysis (SQL, DFFS, Decision Engine, Workflow)

Westlake Village, CA 91361
Operations Project Consultant - Business Systems Analysis (SQL, DFFS, Decision Engine, Workflow)



Westlake Village, California;Simi Valley, California



**Job Description:**



This position fills a critical role in supporting Loan Modification production systems. The role involves conducting root-cause analyses of potential production defects, determining the scope of the issue, devising rules-based controls as stop-gap, then collaborating with the business units and development teams for creative solutions.



System components include but are not limited to: data aggregation, business rules decision engine, finance math functions, workflow and case management.



Responsibilities



+ Conduct gap assessments between current loan modification processes and new laws, rules and regulations

+ Perform defect root-cause analysis of complex issues, determine impact using advanced querying skills then devise short-term and long-term solutions

+ Develop queries to validate implemented technology solutions

+ Develop ad hoc reporting

+ Maintain SharePoint sites

+ Communicate statuses, escalate and articulate issues to stakeholders

+ Analyze historical issues and defects, detect patterns then promote thematic analysis for strategic solutions

+ Understand business processes, solicit and generate own enhancement ideas, document for and articulate to technology partners

+ Provide coaching and mentoring for other employees but does not directly manage others



*Remote work is not available for this position. The Operations Project Consultant must be able to work on-site at our Simi Valley or Westlake Village location.



Required Skills



+ Demonstrable experience with handling large data set with the ability to transform information, conceptualizing the impact, then presenting concisely with sound business conclusions and recommendations.

+ Medium to advanced proficiency in SQL

+ Medium to advanced proficiency in Dynamic Forms for SharePoint (DFFS)

+ Prior working experience in Production Support

+ Have a solid understanding of development and deployment standards

+ Should have the ability to work in a complex environment that involves articulate discussions with business, legal, risk and technology teams

+ Must be accountable, highly motivated and able to work independently

+ Bachelor's degree, preferably in a quantitative discipline such as mathematics, statistics, operations research, engineering, computer science, finance or business

+ Prior working experience in Software Quality Assurance Testing



Desired skills



+ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees

+ 5+ years SQL working experience

+ MBA or MS in Engineering

+ Pega Business Architect certified or equivalent prior working experience

+ SAFe Product Owner / SAFe Product Manager certified or equivalent prior working experience

+ Knowledge of Mortgage Default Servicing laws, rules and regulations

+ Knowledge of MSP

+ Knowledge of Fannie Mae, Freddie Mac, FHA, USDA, VA loan modification programs

+ Knowledge of Home Equity products and loan modification programs

+ Prior working experience in business rules configuration



_Enterprise Description_



_Responsible for medium - large projects for an operations department, product or business unit. Provides consulting expertise to line managers on productivity issues, analyzes market and operational impact in the business brought about by the project parameters. Researches and documents organizational reviews, workflow analysis, management and staff analysis. Develops project plans including estimates of cost and resources required. Defines project scope to others outside of operations that may become involved in or impacted by the project. Requires a thorough knowledge of the operations area._



**Job Band:**



H5



**Shift:**



1st shift (United States of America)



**Hours Per Week:**



40



**Weekly Schedule:**



M-F 8a-5p



**Referral Bonus Amount:**



0



**Job Description:**



This position fills a critical role in supporting Loan Modification production systems. The role involves conducting root-cause analyses of potential production defects, determining the scope of the issue, devising rules-based controls as stop-gap, then collaborating with the business units and development teams for creative solutions.



System components include but are not limited to: data aggregation, business rules decision engine, finance math functions, workflow and case management.



Responsibilities



+ Conduct gap assessments between current loan modification processes and new laws, rules and regulations

+ Perform defect root-cause analysis of complex issues, determine impact using advanced querying skills then devise short-term and long-term solutions

+ Develop queries to validate implemented technology solutions

+ Develop ad hoc reporting

+ Maintain SharePoint sites

+ Communicate statuses, escalate and articulate issues to stakeholders

+ Analyze historical issues and defects, detect patterns then promote thematic analysis for strategic solutions

+ Understand business processes, solicit and generate own enhancement ideas, document for and articulate to technology partners

+ Provide coaching and mentoring for other employees but does not directly manage others



*Remote work is not available for this position. The Operations Project Consultant must be able to work on-site at our Simi Valley or Westlake Village location.



Required Skills



+ Demonstrable experience with handling large data set with the ability to transform information, conceptualizing the impact, then presenting concisely with sound business conclusions and recommendations.

+ Medium to advanced proficiency in SQL

+ Medium to advanced proficiency in Dynamic Forms for SharePoint (DFFS)

+ Prior working experience in Production Support

+ Have a solid understanding of development and deployment standards

+ Should have the ability to work in a complex environment that involves articulate discussions with business, legal, risk and technology teams

+ Must be accountable, highly motivated and able to work independently

+ Bachelor's degree, preferably in a quantitative discipline such as mathematics, statistics, operations research, engineering, computer science, finance or business

+ Prior working experience in Software Quality Assurance Testing



Desired skills



+ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees

+ 5+ years SQL working experience

+ MBA or MS in Engineering

+ Pega Business Architect certified or equivalent prior working experience

+ SAFe Product Owner / SAFe Product Manager certified or equivalent prior working experience

+ Knowledge of Mortgage Default Servicing laws, rules and regulations

+ Knowledge of MSP

+ Knowledge of Fannie Mae, Freddie Mac, FHA, USDA, VA loan modification programs

+ Knowledge of Home Equity products and loan modification programs

+ Prior working experience in business rules configuration



_Enterprise Description_



_Responsible for medium - large projects for an operations department, product or business unit. Provides consulting expertise to line managers on productivity issues, analyzes market and operational impact in the business brought about by the project parameters. Researches and documents organizational reviews, workflow analysis, management and staff analysis. Develops project plans including estimates of cost and resources required. Defines project scope to others outside of operations that may become involved in or impacted by the project. Requires a thorough knowledge of the operations area._



**Shift:**



1st shift (United States of America)



**Hours Per Week:**



40



Learn more about this role



Full time



JR-21073280



Band: H5



Manages People: No



Travel: Yes, 10% of the time



Manager:



Talent Acquisition Contact:



Kerry Lucas



Referral Bonus:



0



Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.




To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .


To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .



Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.




To view Bank of Americas Drug-free workplace and alcohol policy, CLICK HERE .

Industry

  • Banking / Finance
Posted: 2021-11-11 Expires: 2021-12-21

Success begins with building relationships.

At Bank of America, our customers are at the center of everything we do. Our focus is on helping each one find the right financial solutions. With a wide range of career opportunities available, we invite you to realize your career goals with us while assisting customers with what matters most to them.

Welcome to Careers at Bank of America.


Sponsored by:
ADP Logo
Sponsored by:
Bank of America Logo

Featured Jobs[ View All ]

Featured Employers

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Operations Project Consultant - Business Systems Analysis (SQL, DFFS, Decision Engine, Workflow)

Bank of America
Westlake Village, CA 91361

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast