Job Description

Operations Specialist

The School of Systems and Enterprises seeks qualified candidates for the position of Operations Specialist to support the day-to-day operations and administrative functions within the Deans Office and under the supervision of the Assistant Dean. The Operations Specialist must handle confidential material with tact and discretion; provide excellent customer service; demonstrate exceptional judgment and interpersonal skills; manage high-volume, challenging, and often time-sensitive priorities; and follow through on projects with great attention to detail and high-quality results.

Essential Duties and Responsibilities

• Serve as a principal point of contact for SSE operational inquiries, requests, and issues
• Manage SSE space inventory, space schedules, and seating assignments
• Maintain data related to human resources, students, personnel, space, IT, policies and procedures
• Manage SSE SharePoint files
• Develop, document, and implement operational policies and procedures
• Gather and conduct research, analyzing information and data, and presenting findings in a concise format.
• Oversee travel for faculty/staff and provide guidance in navigating Concur.
• Coordinate internal and external events.
• Assist with special projects as needed
• Serve as a delegate for the Office Manager

Qualificationsand Skills

• Bachelor's degree in business, public policy, science, engineering, education, or related field or equivalent combination of education, training, and experience. Masters degree preferred.
• 3-5 years experience in an administrative role, with increasing responsibility
• Demonstrated ability to develop and streamline processes
• Detail-oriented with solid analytical and problem-solving skills.
• Ability to work independently as well as cooperatively in a team environment.
• Knowledge of practices and processes for providing customer and personal services.
• Excellent organizational and time-management skills

• Proficient in Microsoft Office, with aptitude to learn new software and systems
• Excellent written and verbal communication skills
• Experience in event planning a plus

Department

General Submission Guidelines:

In order to be considered a candidate for any job at Stevens, you must submit an online application. Please attach a cover letter and resume with each application. Other requirements for consideration may depend on the job.

Still Have Questions?

If you have any questions regarding your application, please contact Jobs@Stevens.edu

EEO Statement:

Stevens Institute of Technology is an Equal Opportunity Employer. Accordingly, Stevens adheres to an employment policy that prohibits discriminatory practices or harassment against candidates or employees based on legally impermissible factor(s) including, but not necessarily limited to, race, color, religion, creed, sex, national origin, nationality, citizenship status, age, ancestry, marital or domestic partnership or civil union status, familial status, affectional or sexual orientation, gender identity or expression, atypical cellular or blood trait, genetic information, pregnancy or pregnancy-related medical conditions, disability, or any protected military or veteran status.

Stevens is building a diverse faculty, staff and student body and strongly encourages applications from female and minority candidates as well as veterans and individuals with disabilities. Stevens is a federal contractor under the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973, as well as other federal statutes.

Jeanne Clery Disclosure:

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), the Department of Public Safety is required to publish an annual security report which includes statistics mandated by the Clery Act. You can obtain a copy of this report by accessing the following web site: http://www.stevens.edu/sit/police