20 days old

Operations Specialist

Lynn, MA 01901
  • Job Code


  • Set up and maintenance of corporate customers in the Finastra PayPlus wire system and Business Online Banking platform, perform QC for set ups completed by others.

  • Handle internal and external customer questions as they arise, perform research and investigations.

  • Verify transactions entered by operations processors.

  • Perform morning system maintenance process which includes but not limited to:
    • Review phone recording system, SWEEP/Standing wires and ensuring the OFAC hotlist is up to date

  • Manage the claims process for Reg E and Dodd Frank regulated consumer remittances.

  • Monitor correspondent accounts and related G/Ls to ensure proper funding of daily processing.

  • Assist with projects and system upgrades.

  • Assist management with compliance and audit functions.

  • Assist in the cross training of new and existing staff.

  • Review daily end of day reports to ensure proper processing and reconciliation between multiple systems including the Federal Reserve, Finastra PayPlus system, FIS deposit system and G/L system.

  • Perform other functions and duties as required.


The candidate should possess strong communication and organization skills as well as strong customer service skills and knowledge of general accounting principles. Attention to detail is essential as well as the ability to multitask in a fast-paced environment. Display proficiency with the Microsoft Office suite of applications. They must be able to work independently as well as effectively as part of a team. Banking or finance experience particularly in a payments role is preferred.

Work Requirements:

8:00am 4:30pm Monday through Friday or 8:30 5:00pm depemdent on schedule. There is potential of overtime on occasion.

Posted: 2021-02-08 Expires: 2021-03-09
Sponsored by:
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Sponsored by:
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Operations Specialist

Eastern Bank
Lynn, MA 01901

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