27 days old

Order to Cash Specialist

The E.W. Scripps Company
Cincinnati, OH 45202
  • Job Code
    JR024249

Primary Purpose

Provide supportand subject matter expertise for all Order to Cash functions forthe Local and National mediaas well asother departments within Scripps.

Key Activities

  • Investigate and resolve questions related to Order to Cash functions
  • Perform processes in the Order to Cash department including, but not limited to: Customer Service, Cash Application, Cash Balancing, DailyAired TVLog Reconciliation, Billing, Customer Account Setup and Creditcard processing
  • Continually review the processes and workflow of allO2C services and provide recommendations as to the most efficient manner to accomplish these services
  • Assist with centralizing and standardizing workflow processes
  • Assist with establishing methodology to measure operational metrics and internal Service Level Agreements (SLAs)
  • Assist with software upgrades, education of users and updating Standard Operating Procedures (SOPs) for new versions of software
  • Resolve escalated issues when appropriate and provide support to the management team in resolving issues
  • CoordinateO2C audit requests from internal and external auditors
  • Assist the management team on special projectsas needed

Skills

Education & Experience/Certifications:

  • Minimum High School/ GEDand 1-3 years office experience is preferred
  • 1-3 years of experience in Customer Service and working in a fast-paced environment
  • Preferred experience in accounting, finance or other related fields

Skills and Abilities:

  • Strongproblem-solving and decision makingskills
  • Detail oriented with the ability to multi-task
  • Excellent oral and written communication skills
  • Excellent organizational and analytical skills
  • Proveninitiative and self-motivation
  • Proven ability to interact with various levels of staff and management
  • Strong proficiency in Microsoft Office with a focus on Excel

Work Environment

  • Standard office environment

About Scripps

The E.W. Scripps Company (NASDAQ: SSP) is one of the nations leading media companies, focused on creating a better-informed world through a portfolio of news, information and entertainment brands.Scripps will become the nations largest television broadcaster, reaching 73% of U.S. television households through 108 stations in 76 markets, pending regulatory approval of its acquisition of ION Media. Committed to serving local audiences through objective journalism, Scripps operates 60 local TV stations in 42 markets. It is creating a national TV networks business that will include ION Medias entertainment programming, Newsys straightforward headline and documentary news content and the five popular Katz broadcast networks including Bounce and Court TV. Scripps runs an award-winning investigative reporting newsroom in Washington, D.C., and is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps has held for decades to the motto, "Give light and the people will find their own way."

As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis on race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.

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Posted: 2020-11-08 Expires: 2020-12-07
Sponsored by:
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Order to Cash Specialist

The E.W. Scripps Company
Cincinnati, OH 45202

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