1 day old

Organization Change Manager, Defense Health

San Antonio, TX 78205
Business Group Highlights

Health

The Health group provides solutions to help government healthcare agencies lower administrative costs, reduce fraud and abuse, and improve the quality of services for individuals. We also provide analytics that combine clinical knowledge with big data technology and techniques to transform petabytes of data into meaningful solutions for our customers.


Responsibilities

Every day at Perspecta, we enable hundreds of thousands of people to take on our nations most important work. We are a company founded on a diverse set of capabilities and skills, bound together by a single promise: we never stop solving our nations most complex challenges. Our team of engineers, analysts, developers, investigators, integrators and architects work tirelessly to create innovative solutions. We continually push ourselvesto respond, to adapt, to go further. To look ahead to the changing landscape and develop new and innovative ways to serve our customers.

Perspecta works with U.S. government customers in defense, intelligence, civilian, health care, and state and local markets. Our high-caliber employees are rewarded in many waysnot only through competitive salaries and benefits packages, but the opportunity to create a meaningful impact in jobs and on projects that matter.

Perspectas talented and robust workforce14,000 strongstands ready to welcome you to the team. Lets make an impact together.

We are looking for a Organizational Change Manager for our Defense Health team to serve as part of the operations team helping to modernize and sustain a Defense Health Agencys IT infrastructure to provide a standardized, robust, and highly available global infrastructure and enterprise core services. This position lies in the integration layer of the Service Integration and Management (SIAM) model, overseeing the operations and sustainment of the enterprise supporting military and civilian government end-users worldwide. The OCM will help plan the transition of 600+ military treatment facilities into Service Provider roles, assisting with the adoption of this complex organizational change.

Responsibilities:
Understand the military health care business and the impact of the ecosystem on its ability to succeed
Support the organizational change initiatives required to transition the customers operations to the commercial-based SIAM ecosystem model
Assist with the transition and design of the SIAM organization to an operational state, including any required staffing, processes, and strategic direction
Optimize the overall operation of the ecosystem services, managed service providers, and processes to create and increase value for the customer
Support the CSI program through identification and implementation of opportunities to improve service performance
Responsible for serving as a liaison with the service providers to assist them in helping the end users to adopt the new operating model as well as ensure that user requirements are translated into technical requirements for review.
Apply a structured organizational change management approach and methodology for the impact to personnel caused by projects and change efforts.
Identify potential personnel risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns.
Understand DHAs organization and change management issues, explain the factors involved and shape organizational solutions to deliver value.
Support the execution of the SIAM model and service provider efforts to integrate multiple touch labor contracts into a consolidated model.
Initiate and provide guidance to the development of thorough stakeholder, change impact and training needs analysis
Initiate and provide guidance to the development of end user targeted communication material, including key messages.


Qualifications

Requires BA/BS with 10 years of experience with at least 4 years of management level responsibility.

Involvement with IT infrastructure service transitions
Proven ability to identify and translate requirements for OCM into clear and measurable work products.
Proven ability to manage key stakeholder expectations in a defined project
Ability to effectively engage stakeholders of all organizational levels
Strong problem-solving and negotiation skills
Familiarity with IT Service Management toolsets such as ServiceNow or Remedy
Experience leading teams in a matrixed management structure
Minimum 5 years experience with Organizational Change Management
Demonstrated experience producing programmatic deliverables
Demonstrated experience with facets of personnel management
Prosci-certification change management practitioner a plus
ITIL v4 Managing Professional Certified or ability to obtain within first six months
Skilled at working collaboratively in a complex environment and driving performance achievement and improvements
Successful teamwork experience and demonstrated leadership abilities
Understanding of DOD program and risk management practices
Communicate across communities with exceptional written and oral communications skills, including executive-level presentations
Leadership experience with diverse, multi-domain, distributed teams and multiple simultaneous projects
Ability to obtain a Department of Defense security clearance (ADP II Public Trust).
Bachelors degree in Computer Science, Engineering, Business, or related field or equivalent work experience.
Total of 10 years of relevant experience.

Ability to obtain a Department of Defense security clearance (ADP II Public Trust).


About Perspecta

What matters to our nation, is what matters to us. At Perspecta, everything we do, from conducting innovative research to cultivating strong relationships, supports one imperative: ensuring that your work succeeds. Our company was formed to bring a broad array of capabilities to all parts of the public sectorfrom investigative services and IT strategy to systems work and next-generation engineering.

Our promise is simple: never stop solving our nations most complex challenges. And with a workforce of approximately 14,000, more than 48 percent of which is cleared, we have been trusted to do just that, as a partner of choice across the entire sector.

Perspecta is anAA/EEOEmployer - Minorities/Women/Veterans/Disabled and other protected categories.

As a government contractor, Perspecta abides by the following provision

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of the other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c).

Industry

  • Information Technology
Posted: 2020-09-28 Expires: 2020-10-27

With offerings in mission services, digital transformation and enterprise operations, our team of 14,000 engineers, analysts, investigators and architects work tirelessly to create innovative solutions. We have the expertise and experience not only to devise solutions, but to execute on them successfully.

Sponsored by:
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Sponsored by:
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Organization Change Manager, Defense Health

Perspecta
San Antonio, TX 78205

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