17 days old

Outreach Coordinator (Must Be Based in Louisiana)

New Orleans, LA 70112
  • Job Code

At DentaQuest, we believe that everyone should live life free of dental disease. As a purpose-driven, double bottom line company that is improving oral health for everyone, we are transforming the oral health system from the way we provide care and pay for it, to how we talk about it and prioritize it in our policies and communities.

Meaningful change requires a revolution in oral health. We are redefining what it means to prevent disease and provide better access to care for everyone. We are going beyond the dental chair to reshape the oral health system, addressing total health and the social and cultural factors that impact it.

To make this revolution a reality, we harness our unique reach and insights to advance policy, financing, care, and the community. That means solving problems in a flexible and efficient way, testing and trialing to create new solutions and deliveringmeasurableoutcomes for the people we serve.

The people of DentaQuest have a common purpose, and we work together with passion, perseverance and focus to achieve a nation where no child suffers from the pain of tooth decay. Where adults keep all their teeth for their entire lives. Where every person has access to quality dental care.


Collaborate with company Wellness and Outreach personnel as well as research and connect with external groups to develop and consistently update generic and customized outreach strategies for increasing dental access rates.
Implement member outreach and education programs with the goal of ensuring that we meet all contractual requirements.
Maintain and increase dental EPSDT goals as required by client contract and/or goals.
Establish community relationships and partnerships that provide for participation in health care initiatives and programs in the dental and medical public health arena to create dental and program awareness.
Develop educational materials and training tools for non-dental healthcare providers, managed care organizations and community organizations to engage them in the effort to reach Medicaid members.
Manage workflow, time and program interventions within budget parameters and contractual timelines.
Collaborate with Case Managers and/or Client Partner Engagement to provide member coordination of care when needed.
Submit regular reporting of access performance measures to management.
Represent the company in a professional manner at all times.
Communicate to management ways to improve processes and productivity of company.
Establish and maintain professional relationships with client and community contacts.
Complete special projects as requested.


High School Diploma or GED required
2 years job related experience
Knowledge of general computer software
Typing skills of 40+ words per minute
PC experience with knowledge of Windows and Access software applications.
Effective oral communication and business writing skills.
Attention to detail, accuracy and organizational skills.
Effective interpersonal skills.
Ability to prioritize and adapt to changing priorities.
Required to attend additional training as requested/deemed necessary


College degree in a related field is desirable.
Experience working in a managed care environment is preferred.
Knowledge of healthcare advocacy activities is preferred.
Knowledge of the Medicaid program requirements is preferred.


Incumbent must be able to communicate effectively.
Requires overall light physical effort (up to 25lbs.)
Manual dexterity and sitting is required in carrying out position own position responsibilities (i.e. use of personal computer).
Ability to travel or move about within and outside serviced facilities required.
Incumbent works primarily in either a private or shared office environment.

Posted: 2021-01-05 Expires: 2021-02-03
Sponsored by:
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Sponsored by:
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Outreach Coordinator (Must Be Based in Louisiana)

New Orleans, LA 70112

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