9 days old

Panel Coordinator -- Support Family Medicine

Vancouver Clinic
Vancouver, WA 98660
  • Job Code
    REQ0004275
Provides complex and diversified support to the Care Team (provider, medical assistant, nurse, etc.) by coordinating care for patients on the daily schedule; this support will require advanced administrative skills and knowledge. Will coordinate services for all patients who are part of the assigned panel. Focus on health maintenance and those with serious, complex, or chronic health problems, or those with psychosocial issues. Work from a team approach within the context of a primary care medical home, and in continuous partnership with patients and providers to promote: timely access to needed care, comprehension and continuity of care, and the enhancement of patient well-being. Work is generally performed independently requiring judgment and problem solving skills with limited supervision.

Position supports Family Medicine at Camas and Washougal

Position is remote ( will need to meet internet requirements )

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Serve as an effective communication link between patient and clinic staff by gathering information from patients.
  • Independently and proactively identify patients in the practice by running panel reports for specific diagnosis and preventive care needs.
  • Communicates with patient directly to discuss preventative care needs and refers patients with medical concerns to appropriate clinical staff.
  • Serve as a medical home quality improvement team member, assist with improvement of work flows through PDSA Cycles and measurement of quality indicators.
  • Review provider schedules and patient charts to assist the care team in coordinating care for visits and identifying preventive healthcare needs.
  • Evaluate and analyze patient records based on primary Care patient standards for patients who need: preventive services, diagnostics, and follow up.
  • Schedule patients for preventive care needs.
  • Participate in team huddles and evaluation of team data for proactive panel management.
  • Work with clinic team on developing standards, implementation, and maintenance of programs in chronic disease management for patients.
  • Additional clerical duties as assigned.

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

EDUCATION AND SKILLS

  • WA State Medical Assistant-Certified or LPN required.
  • Current Healthcare provider CPR certification, American Heart Association BLS.
  • At least two years relevant experience in a clinical setting required, outpatient care and service of patients with chronic disease preferred.
  • Effective communication and active listening skills.
  • Demonstrated effective interpersonal and customer service skills.
  • Knowledge of medical terminology.
  • Philosophy and values consistent with a patient-centered care model.
  • Ability to work proactively and effectively in a team as well as independently.
  • Good organizational skills.
  • Demonstrated problem solving skills in a complex environment.
  • Proficiency working in an electronic medical record system and Microsoft Outlook, Work, and Excel.
  • Must have reliable and predictable attendance.

The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.

We offer a competitive Total Rewards Program which includes insurance programs covering medical, dental, vision, life, long-term disability, generous time off, holidays, education reimbursement, and a 401(k) plan. Eligibility for benefits is dependent on factors such as position type and FTE. Contact your recruiter for more information.

Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.





Posted: 2021-01-06 Expires: 2021-02-04
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Panel Coordinator -- Support Family Medicine

Vancouver Clinic
Vancouver, WA 98660

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