21 days old

Patient Services Representative II (PRN/Casual)

Nemours
Wilmington, DE 19801
  • Job Code
    31542

As one of the nations leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children even those who may never enter our doors through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own.

Equity, diversity, and inclusion guide our growth and strategy. We are looking for individuals who are passionate about, and committed to leading efforts to provide culturally relevant care, reducing health disparities, and helping build a diverse and inclusive team environment. All Nemours associates are expected to ensure that these philosophies are embedded in their day to day work with colleagues, patients and families.

Nemours is seeking a Patient Services Representative II (PRN/Casual), to join our team in Wilmington, Delaware.

As one of the nations leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children even those who may never enter our doors through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own.

From our park-like campus and free parking, to private patient rooms and kid-approved play areas, our Nemours/Alfred I. duPont Hospital for Children in Wilmington, Del., is like no other in the region. Were considered one of the safest childrens hospitals in the country, with some of the best doctors, nurses and pediatric specialty care available. We also have Delawares only pediatric Level 1 Trauma Center.

Medical Imaging is hiring a Patient Services Representative II

Work hours are Saturday and Sunday, 7am to 5:30pm, every other weekend.

The Patient Services Representative II is responsible for organizing and operating the office systems related to appointment scheduling, patient intake including data verification, charge entry and cash collection, statistical tracking office communications, word processing and filing of patient records.

PRIMARY RESPONSIBILITIES

  • Receive patients in a professional and caring manner.
  • Gather and update information regarding demographics and insurance in a respectful and confidential fashion.
  • Schedule and confirm appointments for diagnostic testing.
  • Obtain authorization and pre-certification for consultations and diagnostic testing.
  • Document and follow up on: referrals, no-shows, and cancellations.
  • Answer telephone using proper phone etiquette and direct calls accordingly.
  • Maintain content and organization of medical records.
  • Register patients for Medical Imaging studies, collect payments from patients, post charges according to procedures, provide receipts and appropriately document all financial transactions. This includes cash reconciliation and bank deposit preparation.
  • Advise families regarding obtaining Medicaid coverage and /or Nemours Financial Assistance for children.
  • Assist with arrangements for transportation and patient flow in Medical Imaging.
  • Monitor Waiting rooms and keep patients informed of delays.

QUALIFICATIONS

  • High School Diploma required
  • Experience in healthcare strongly preferred

**EXTERNAL APPLICANTS: Please be advised if you apply to this position, you will be asked to take an assessment as part of the application process. This could add an additional 20 to 45 minutes, based upon the assessment that corresponds with this position. Please allow yourself enough time to complete the test, as you will not be able to save your application and come back to complete it at a later time. Do not use your mobile phone to apply to this position; our assessment is not compatible with mobile devices at this time ***

Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique Bridge to a Healthy Future pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.







Posted: 2021-01-06 Expires: 2021-02-04
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Patient Services Representative II (PRN/Casual)

Nemours
Wilmington, DE 19801

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