28 days old

PC Support

DH Pace Company, Inc.
Olathe, KS 66061
  • Job Code

DH Pace Company, Inc. aspires to hire aPC Supportprofessional that will support the business systems that allow us to engage, educate, and transact with our customers. Team Members of the IS Department are responsible for the design, development, and delivery of solutions that resolve business issues. They assist in the daily operations of existing business systems and implementation of new business systems. Responsible for providing desktop support and maintenance of PCs, and computer related equipment. Assist network administration team with support of network and telephone system. Provide user training to maximize productivity and ensure proper use of the equipment while minimizing downtime.

Job Responsibilities:

  • Provide first level help desk support to users for software/hardware problems.

  • Install and perform minor repairs to hardware, software, printers, and peripheral equipment, following company best practices.

  • Maintain accurate inventory of all equipment at various sites.

  • Ability to work in a group environment and collaborate on work efforts and ideas.

  • Ability to troubleshoot and remotely diagnose and resolve issues in a timely manner.

  • Maintain computers daily; upgrade if necessary, to meet business requirements.

  • When needed, perform or coordinate computer user training using outsourced suppliers or in-house trainers.

  • Troubleshoot end-users with support for both VoIP and mobile devices

  • Prepare new systems for users and perform moves and set-ups in conjunction with personnel moves.

  • Ability to effectively communicate and interact with end users to resolve issue.

  • Standard work hours are Monday-Friday 7:00a-4:00p or 8:00a-5:00p

  • Available for 24x7 on call support on a rotating basis.

  • Some overnight travel may be required.

Job Requirements:

  • Bachelors degree preferred

  • Related experience required, including IT certifications and/or IT classes

  • Good working knowledge of PC hardware/software

  • Understanding of networking hardware and functionality

  • Experience with Microsoft Office 365, Windows 10 and maintaining devices in a Active Directory environment

  • Strong communication skills, both written and verbal

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50 US offices in 24 states with company-wide sales in 2021 of $740M.

Our benefits package includes:

  • Competitive base pay

  • Medical, dental, and vision options

  • 401k retirement plan + match

  • Paid time off plan

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)


Posted: 2022-07-15 Expires: 2022-08-13
Sponsored by:
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PC Support

DH Pace Company, Inc.
Olathe, KS 66061

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